Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,605 reviews
Wag!Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
5,605 approved reviews, newest moderated first
Angus Loves Wag and what Angus loves we all love.
By Paula
Response from Wag!· Mar 5, 2019
Hi Paula, We're very happy to hear that Angus loves Wag! and that you do too! Looking forward to more walks with Angus!
Wag is a great App. We like to have our dog walked when we will be away for a long portion of the day and Wag makes the coordination easy. All the walkers we have met have been friendly and professional. Wag has a concierge that reaches out to help make scheduling easier (and offer discounts now and again). I highly recommend this service to my friends and family.
By Nicholas / L.
Response from Wag!· Mar 5, 2019
Hi Nicholas / Lyndsey, Thanks for recommending us! We're happy to be there for your pup when you're away.
Too much spam. Emails, texts, apps alerts. I wanted a dog walker not a stalker.
By amy
Response from Wag!· Feb 27, 2019
Hi Amy, We appreciate the feedback. If you'd like to stop all notifications, please contact us by email at woofsupport@wagwalking so we may assist.
We used Wag twice in our rural area and had good experiences then we sent a request for a third time and got a notification they weren't available in our area. I called to verify this and ask why we were able to use it the first two times and were told they had taken it out of our area or something because we are a little rural. The guy I spoke with assured me he would send someone this time still and when we got home very late we noticed no one had came - we got stood up! Our poor dogs were so hungry and upset and acting off the walls because we were HOURS late getting home. I'm so disappointed we were told someone would show and they didn't. When little lives are dependent on it, that was a bad move to not have someone show up! Won't be using this service again, even when they officially come back to our area.
By Julie L.
Response from Wag!· Feb 27, 2019
Hi Julie, We completely understand your frustration as this is not the type of experience we'd like you to have. Please contact us by email at [email protected] if you need additional assistance with your experience.
Very simple to use. Incredibly convenient and transparent service that puts you in control of deciding the level of service you would like.
By monica
Response from Wag!· Feb 27, 2019
Hi Monica, Amazing to hear that you've had a great experience with our service! We're here for you and your pup when you need us.
I like WAG, so far the walkers have been good. The only issue I have is the scam with the referral program they offer is a scam. I gave them A customer recently that signed up and is now a WAG customer and I still have yet to receive the free walk they offer when you get family and friends. Thats why they only get 4 stars.
By adam
Response from Wag!· Feb 27, 2019
Hi Adam, Thank you for your review. Please contact us by email at [email protected] so we can take a look at your referral question.
Quick and simple
By Luis
Response from Wag!· Feb 27, 2019
Hi Luis, Thanks for your review! We're excited to hear that you find our service quick and simple for you and your pup!
I absolutely love wag. I'm so grateful to have this service because otherwise I probably wouldn't be able to have a dog since I work long hours. All the wag walkers have treated by dog with so much care. Lady has loved all of them. Especially her favorite, Melissa :)
By Colleen
Response from Wag!· Feb 27, 2019
Hi Colleen, We're happy to be there for your dog while you're at work! Glad to hear that Lady has enjoyed all of her walkers and that she's even found a favorite!
