Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,605 reviews
Wag!Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
5,605 approved reviews, newest moderated first
Unfortunately, there were too many issues. Even with prescheduled reoccurring walks with plenty of time in advance I would receive notice at the last minute that there was no walker available. Not ideal and defeated the whole purpose of prescheduling.
By Unhappy C.
Response from Wag!· Apr 1, 2021
Sorry to hear that, please send an email to [email protected] so that we can look into this for you.
I love Wag services! Convenience is awesome! Background charcoal on caregivers! I usually use the drop in services. However I have also used the walking and the “Ask a Vet “ service! My dogs love the caregivers and they have developed a rapport with each one we use. The only thing I wish Wag had was a Super Drop in Service for 30 or 40 minutes. Overall, I love the response time of obtaining a caregiver. I love how you can book certain caregivers that have already looked after your dogs and I really love the dual report cards
By Tim W.
Response from Wag!· Apr 1, 2021
Thank you so much for your kind review!
Wag is the perfect supplemental dog walking service when my family gets too busy to fulfill her walking needs. I use their service regularly. I have also used them for overnight services as well. I have not had any issues with their services and the walkers seem to really enjoy their jobs.
By Leilani M.
Response from Wag!· Apr 1, 2021
Thank you so much for your kind review!
The dog Walker is great. I often have troubles with the map to follow them while they walk though.
By George F A.
Response from Wag!· Apr 1, 2021
Thank you so much for your kind review!
I really loved this service in the past, but it seems like there just aren't very many walkers available anymore.
By ANNA W.
Response from Wag!· Apr 1, 2021
Hi Anna, please send an email to [email protected] so that we can look into this for you.
we LOVE wags! it's easy, the dog walkers are outstanding and my dog comes back wagging his tail.
By KLR
Response from Wag!· Apr 1, 2021
Thank you so much for your kind review!
So far I’ve only used 3 times each a different walker. All nice and generous with their time. My dog is the ultimate playful sweetheart so they had fun too!
By ELIZABETH GANNON DE A.
Response from Wag!· Apr 1, 2021
Thank you so much for your kind review!
I've been using Wag for over a year now... I've had a number of different caretakers for Randy, everyone of them met or exceeded my expectations. Wag hires "dog" people - you can tell they really enjoy what they do.
By Barbara M.
Response from Wag!· Apr 1, 2021
Thank you so much for your kind review!
