Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,605 reviews
Wag!Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
5,605 approved reviews, newest moderated first
Wag has been a great experience for us! We love our walker, Nicole - our dog gets so excited every time she comes over. Wag gives us piece of mind knowing that our dog is getting a great walk with a reliable and caring person.
By Carolynne A.
Response from Wag!· Apr 1, 2021
Thank you so much for your kind review!
booked a boarding for my akita a week ago. got confirmation from the walker "kevin g" 16 reviews 4.8 ??? scheduled to pick up my dog at 12 pm 1130 am cancelled called wag. they cannot help because it is too short notice!! well now i have a flight that i cannot make and i need to cancel.... lesson learn dont rely on wag. dont believe the reviews
By fabrice B.
Response from Wag!· Apr 1, 2021
This does not sound right, please send us an email to [email protected] so that we can look into this for you.
My dogs love their walker. I feel safe with having the same walker each time. She gives them the extra attention I sometimes don’t have the time to give them. It’s a big help to me!
By Christine S.
Response from Wag!· Apr 1, 2021
Thank you so much for your kind review!
Thankful for this service. When you just can’t make it home on time, I know I have a safe option that’s affordable.
By Parisa H.
Response from Wag!· Apr 1, 2021
Thank you so much for your kind review!
Scheduled a walk for my dogs when we went out of town. Got an alert that the walker was on the way. Never got anything else. Didn’t hear anything from anyone until the next day when I called Wag to see if the walk happened. It didn’t. The walker claimed they were bitten and left, which didn’t happen. Our dogs have never bitten or shown any kind of aggression to anyone, whether we were at home or away. Was told our case was escalated and that we’d be contacted by the appropriate team within 48 hours. This was 3+ weeks ago and haven’t heard anything. I will never be using the service again.
By Tyler B.
Response from Wag!· Apr 1, 2021
Hi there, our team will be reaching out to you.
I love my walkers and sitters! Been a great experience!
By Winter
Response from Wag!· Apr 1, 2021
Thank you so much for your kind review!
Always friendly, loves dogs.
By MARILISA
Response from Wag!· Apr 1, 2021
Thank you so much for your kind review!
I only have good things to say about my experience with WAG and my preferred walker, Laura. She is very thoughtful(bringing a raincoat for Ellie and towels to use after rainy walks ). She communicates in writing and pictures after every walk. She reinforces our training practices during the walk. I am grateful for the peace of mind Laura provides and her excellent care of Ellie.
By Malinda S.
Response from Wag!· Apr 1, 2021
Thank you so much for your kind review!
