Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,605 reviews
Wag!Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
5,605 approved reviews, newest moderated first
It is difficult to contact Wag when there is a problem like a walker not showing up. Walkers are friendly and kind to my dog.
By Katherine
Response from Wag!· Apr 1, 2021
Thank you so much for your kind review! You may contact customer service directly though the Help Center in the app.
This is simple, fast, and my dog loves it!
By MStewart
Response from Wag!· Mar 30, 2021
Thank you so much for leaving a review!
Wag! has been great, especially when we’re both trapped at work and the pups need to get outside. I love the pictures they send.
By Clinton B.
Response from Wag!· Mar 30, 2021
Hi Clinton, thanks so much for the review! We're pleased to have helped out your furry family member!
All the walkers have been amazing! Highly recommend
By Mr. SALVATORE T.
Response from Wag!· Mar 30, 2021
Thanks so much for the review! We're pleased to have helped out your furry family member!
Worst ever. Never found walker for my dog.
By Vincent H.
Response from Wag!· Mar 30, 2021
Hi, thank you for leaving a review! We attempt our best at finding a Pet Caregiver to fulfill services; however, it is not guaranteed that one will be available for a particular date and time. We're sorry to hear this. For the best chances of getting your service filled, we do recommend to book in advance!
The wagger was 30 min late then she wasn’t able to open the door. Another wagger came and opened the door without issue
By Cynthia G.
Response from Wag!· Mar 30, 2021
Hi there, thanks so much for the review. Please send an email to [email protected], we'd like to look into your experiences.
Fantastic... our pup is in great hands
By Lisa Drogos H.
Response from Wag!· Mar 30, 2021
Thanks so much for the review!
Wag has been awesome! They have grown to a bigger company then when I started. They offer more services now. They are a good value with the added discounts for multiple walks. My only complaint is the app needs to be reworked for really bad weather days so we could reschedule between the Walker and myself. If you don't do it just right you get penalized like I'll lose my discount because we had to kill a day through one week. This could be fixed.
By Kim or Andy Anderson A.
Response from Wag!· Mar 30, 2021
Thanks so much for the review!
