Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,605 reviews
Wag!Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
5,605 approved reviews, newest moderated first
Emily arrived right on time. I loved being able to follow their walk and she was great about emailing me after with a report of what happened. All around good experience.
By Marla O.
Response from Wag!· Jul 28, 2021
Hi Marla, thank you for the review. We're happy to hear that you were thrilled with your Pet Caregiver and your experience!
Just wonderful! Easy to use and Jennifer is beyond amazing.
By Kelly B.
Response from Wag!· Jul 28, 2021
Hi Kelly, thank you for leaving a kind review. We appreciate your use of Wag! and we're thrilled that you were delighted by your experience!
Michael took very good care of my Petunia while I was on vacation from pick up to drop off; I was glad to be able to turn to Wag for the care of my beloved pet
By Robyn Stafford M.
Response from Wag!· Jul 28, 2021
Hi Robyn, thank you so much for taking the time to leave a review! We're thrilled to hear that you were delighted with your Pet Caregiver. We appreciate your use of Wag! and your feedback.
Wag itself is easy and convenient to use. It is wonderful to have such a thing in this time. The walker who helped us was a very sweet and kind person and took good care of the dogs. I did however noticed that she did not read the dogs profiles which have specific instructions or the extra note that Wag had pop up just before the walk was to start. It was a note for the walker to apparently be able to see before entering my house. I have older dogs so to me it was important that my notes be communicated to the walker for the best experience possible. I also realize that not everybody reads instructions and that is not something that reflects on Wag as a company. Like I said my dogs were cared for and nothing went wrong necessarily. It would just be my preference to have someone who reads all of the notes and adheres to any special instructions.
By customer
Response from Wag!· Jul 27, 2021
Hi, thank you so much for taking the time to leave your review. We will ensure that your feedback is relayed to the appropriate team. We appreciate your use of Wag! and for the valuable feedback regarding your experience.
Susan was all I could have hoped for and more for my Scarlet. Scarlet is a rescue with a rough past. But Susan made friends with her quickly and got to know her. She was kind and loving and kept me up-to-date. I was so nervous to leave my dog, but she made it easy. We arranged and meet-up first. I would recommend Susan without hesitation, and I will use her again in the future. Thanks!
By Lori Messner B.
Response from Wag!· Jul 27, 2021
Hi Lori, thank you so much for taking the time to leave your kind review. We're delighted to hear that you and Scarlet were thrilled with your Pet Caregiver! We appreciate your use of Wag! and your feedback.
She did a great job of taking our pup out and checking in with us! Will definitely be using her services again ☺️
By Emily M.
Response from Wag!· Jul 27, 2021
Hi Emily, thank you for taking the time to leave a kind review. We are happy to hear that you were delighted with your Pet Caregiver. We appreciate your use of Wag! and your feedback.
It was my first time using wag and it was a great experience! Both walkers that came to my house were super sweet and had great communication. We will definitely use them again!
By Lauren
Response from Wag!· Jul 27, 2021
Hi Lauren, thank you so much for taking the time to leave a review. We're happy to hear that you were thrilled with your experience! Thank you for using the Wag! app!
Love this service! My dogs look forward to being walked when I am working in office.
By kathern C.
Response from Wag!· Jul 27, 2021
Hi Kathern, thank you for taking the time to leave a review! We're thrilled to hear that you are delighted with your experience. We appreciate your use of Wag! and your feedback.
