Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,605 reviews
Wag!Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
5,605 approved reviews, newest moderated first
Ricardo was very good with Luna and took the time to get to know her. We would recommend highly. Thanks.
By Ken
Response from Wag!· Aug 2, 2021
Hi Ken, thank you so much for taking the time to leave your kind review. We're delighted to hear that you and Luna are thrilled with your Pet Caregivers! We appreciate your use of the Wag! app and your feedback.
Great walker, thanks
By Christel
Response from Wag!· Aug 2, 2021
Hi Christel, thank you so much for taking the time to leave your kind review. We're delighted to hear that you were thrilled with your Pet Caregiver!
I love using Wag, my dog loves his walkers and has a great time. I have found them easy to work with and good communicators.
By Lisa K.
Response from Wag!· Aug 2, 2021
Hi Lisa, thank you so much for taking the time to leave your kind review. We're delighted to hear that you and your dog are thrilled with your Pet Caregivers! We appreciate your use of the Wag! app and your feedback.
Wag is very easy to use and provides great sitters/ walkers that are dependable and trustworthy.
By Lau
Response from Wag!· Aug 2, 2021
Hi Lau, thank you so much for taking the time to leave your kind review! We appreciate your use of the Wag! app and your feedback!
I used wag to book a sitting to watch my dog and two cats while on vacation. When I booked there was no way to add the cats so I put it in the description for the services needed. The booking was confirmed 2 weeks ahead of time. I confirmed of the cats would be an issue, No issue. The last day when I was charged for the four nights of sitting, they charged an extra $192 to feed the cats. They said they called and left a message. They did not. They said they emailed. They did not. They also said that the caregiver reached out to them and complained, I confirmed and have proof that that was also a lie, they reached out to her. If I knew four nights of sitting would have cost me $418.99 I would have immediately reverted back to my other plan. (My next door neighbor who offered) But this was a blindsight at the end when there was nothing I could do. I wish I could steal people’s hard earned money and go to bed with not a care in the world. I’m disgusted.
By Brittany C.
Response from Wag!· Jul 30, 2021
Thank you much for your review. We show that you have already been in contact with the appropriate team. If you have any further questions or concerns please visit the help center in the app.
Professional and flexible
By Chris W.
Response from Wag!· Jul 29, 2021
Hi Chris, thank you so much for your kind review! We appreciate your use of the Wag! app and your feedback!
This week has been our first time using Wag! and we couldn't be more pleased. I was shocked at the affordability and all the different types of services offered. And the best part was the Wag! caretakers. I love that they give a detailed explanation of how the visit went and sent pics! They completely put all my worries and fears to rest. I would recommend this service to everyone and anyone. I truly feel like they care about my babies as I would. We are so grateful and will continue to use this service every time we're in need. Thank you Wag!
By Melody C.
Response from Wag!· Jul 28, 2021
Hi Melody, thank you so much for the kind review! We're thrilled to hear that you were delighted with your experience and your Pet Caregivers. We appreciate your use of the Wag! app and your feedback!
Our pet sitter Gina B is great. Couldn't be happier with Wag service
By Athens GA R.
Response from Wag!· Jul 28, 2021
Hi Athens, thank you so much for your review! We're happy to hear that you were delighted with your Pet Caregiver. Thank you for using the Wag! app and for your valuable feedback.
