Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
404 reviews
VrboSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Vrbo is a vacation rental platform for booking entire homes, and only entire homes. No shared spaces. No shared hosts. Just one place for you and your group to stay together. Founded in 1995, Vrbo now offers more than 2 million vacation rentals across 190+ countries. From beach houses and cabins to condos and city apartments, Vrbo helps travelers find the right space for trips where privacy, comfort, and connection matter most.What is Vrbo?Vrbo is focused exclusively on entire-home stays, so you book the whole place to yourselves, not a shared room, shared space, or host-occupied home. That matters for travelers who want more privacy, more room, and one home base for family vacations, reunions, and group travel. Vrbo started as Vacation Rentals By Owner and still focuses on helping travelers book entire homes for trips that are better together. Why travelers choose Vrbo Not every trip is best served by a hotel room or a stay with shared spaces. Vrbo is for travelers who want an entire home where they can stay together more comfortably. With a Vrbo vacation rental, travelers can: * stay together under one roof * enjoy privacy with no shared spaces * cook, relax, and connect comfortably * choose a home that fits the way their group wants to travel * spend less time coordinating separate rooms and more time being together That focus is what makes Vrbo different. Unlike platforms that mix shared and private stays, Vrbo is centered on entire homes only. For families and groups, that can mean more privacy, fewer compromises, and more time together. How does Vrbo work?Booking on Vrbo is simple: 1. Search where and when you want to travel 2. Compare vacation rentals, prices, amenities, and reviews 3. Book the entire home that fits your trip Vrbo makes booking feel straightforward, so travelers can spend less time second-guessing and more time looking forward to the trip. Book with confidenceVrbo helps travelers book with confidence through clearer information upfront. Listi
Vrbo (vrbo.com) has 404 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
404 approved reviews, newest moderated first
The person I was connected with on my phone call was excellent. He truly cared and was willing to take all the necessary steps to solve the issue. His professionalism and knowledge makes VRBO looks good in my eyes.
By Ron
Easy and quick dates were available!
By ED H.
Easy to navigate. Found all my requirements. Quick turnaround time. Timely communication .
By Marion
We use VRBO a lot Always a good experience
By Tom
Ease of booking & good price
By Aileen S.
It was a very logical, straightforward experience. Thankyou.
By RICHARD M.
The VRBO reservation system is excellent! Easy to understand and quick to process. I use both the online/internet connection, as well as the app.
By Guenther M.
First time that I use VRBO and the owner asks me to cancel because his place is not ready- I am very upset
By Joan
Response from Vrbo· Oct 15, 2026
Hi Joan, Thank you for sharing your feedback. We understand your concern about being asked to cancel your booking because the property wasn’t ready. Our team will look into this and will contact you shortly. Thank you, Review Resolutions Team Expedia Group
