Easy to use and quick to book.
Easy to use and quick to book.
By Corrina
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
404 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Vrbo is a vacation rental platform for booking entire homes, and only entire homes. No shared spaces. No shared hosts. Just one place for you and your group to stay together. Founded in 1995, Vrbo now offers more than 2 million vacation rentals across 190+ countries. From beach houses and cabins to condos and city apartments, Vrbo helps travelers find the right space for trips where privacy, comfort, and connection matter most.What is Vrbo?Vrbo is focused exclusively on entire-home stays, so you book the whole place to yourselves, not a shared room, shared space, or host-occupied home. That matters for travelers who want more privacy, more room, and one home base for family vacations, reunions, and group travel. Vrbo started as Vacation Rentals By Owner and still focuses on helping travelers book entire homes for trips that are better together. Why travelers choose Vrbo Not every trip is best served by a hotel room or a stay with shared spaces. Vrbo is for travelers who want an entire home where they can stay together more comfortably. With a Vrbo vacation rental, travelers can: * stay together under one roof * enjoy privacy with no shared spaces * cook, relax, and connect comfortably * choose a home that fits the way their group wants to travel * spend less time coordinating separate rooms and more time being together That focus is what makes Vrbo different. Unlike platforms that mix shared and private stays, Vrbo is centered on entire homes only. For families and groups, that can mean more privacy, fewer compromises, and more time together. How does Vrbo work?Booking on Vrbo is simple: 1. Search where and when you want to travel 2. Compare vacation rentals, prices, amenities, and reviews 3. Book the entire home that fits your trip Vrbo makes booking feel straightforward, so travelers can spend less time second-guessing and more time looking forward to the trip. Book with confidenceVrbo helps travelers book with confidence through clearer information upfront. Listi
Vrbo (vrbo.com) has 404 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
404 approved reviews, newest moderated first
Easy to use and quick to book.
By Corrina
So far, great communication and fast (even with the time zone !)
By Catherine
Easy navigation on the website and search functionality.
By Irene
Easy to do. Easy to follow instructions.
By thomas
VRBO is simple and easy to use. A recommendation would be to have any restrictions or house rules easily visible in the main booking page instead of something you see after completing a booking.
By Glenda
Wanted to pay full amount but was only charged $118.00 - Kate
By Kate
Response from Vrbo· Oct 22, 2026
Hi Kate, Thank you for your feedback. We understand your concern about wanting to pay the full amount but only being charged $118.00. Thanks for sharing your experience. Feedback is important to us, and we will consider it as we continue improving our products and services. If you need any additional help, please contact us at help.vrbo.com/contact. Thank you, Review Resolutions Team Expedia Group
Easy to book. All instructions easy to understand.
By Rhonda L.
It was easy to find and select property of my choice.
By Srdjan