Ottawa trip
All good, great experience
By Reg A.
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
404 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Vrbo is a vacation rental platform for booking entire homes, and only entire homes. No shared spaces. No shared hosts. Just one place for you and your group to stay together. Founded in 1995, Vrbo now offers more than 2 million vacation rentals across 190+ countries. From beach houses and cabins to condos and city apartments, Vrbo helps travelers find the right space for trips where privacy, comfort, and connection matter most.What is Vrbo?Vrbo is focused exclusively on entire-home stays, so you book the whole place to yourselves, not a shared room, shared space, or host-occupied home. That matters for travelers who want more privacy, more room, and one home base for family vacations, reunions, and group travel. Vrbo started as Vacation Rentals By Owner and still focuses on helping travelers book entire homes for trips that are better together. Why travelers choose Vrbo Not every trip is best served by a hotel room or a stay with shared spaces. Vrbo is for travelers who want an entire home where they can stay together more comfortably. With a Vrbo vacation rental, travelers can: * stay together under one roof * enjoy privacy with no shared spaces * cook, relax, and connect comfortably * choose a home that fits the way their group wants to travel * spend less time coordinating separate rooms and more time being together That focus is what makes Vrbo different. Unlike platforms that mix shared and private stays, Vrbo is centered on entire homes only. For families and groups, that can mean more privacy, fewer compromises, and more time together. How does Vrbo work?Booking on Vrbo is simple: 1. Search where and when you want to travel 2. Compare vacation rentals, prices, amenities, and reviews 3. Book the entire home that fits your trip Vrbo makes booking feel straightforward, so travelers can spend less time second-guessing and more time looking forward to the trip. Book with confidenceVrbo helps travelers book with confidence through clearer information upfront. Listi
Vrbo (vrbo.com) has 404 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
404 approved reviews, newest moderated first
All good, great experience
By Reg A.
Easy to rent and good response from owner.
By Hoss M.
Easy to see what your getting and payment process was also easy
By Tim
I didn't realize I was paying for the property 100% when I hit "book", but I guess that's ok because there is full refund if necessary. When I book on AirBnB there is no payment until closer to the rental time (property dependent I guess)/
By Roger S.
Easy to research properties meeting my needs using the filter tool
By Evangelos
I have been booking with VRBO for over 10 years. Always a joy.
By Les.
The platform was laid out very well making it easy to understand. The complete Property details were published in an orderly fashion. Cost breakdown was clear and confirming the reservation was very straight forward.
By Kevin
The site is efficient and informative. Our host responded in a timely fashion. This is our 2nd experience with VRBO and we are very impressed.
By Lorna