Very easy process
Very easy process - no hiccups.
By Randall
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
404 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Vrbo is a vacation rental platform for booking entire homes, and only entire homes. No shared spaces. No shared hosts. Just one place for you and your group to stay together. Founded in 1995, Vrbo now offers more than 2 million vacation rentals across 190+ countries. From beach houses and cabins to condos and city apartments, Vrbo helps travelers find the right space for trips where privacy, comfort, and connection matter most.What is Vrbo?Vrbo is focused exclusively on entire-home stays, so you book the whole place to yourselves, not a shared room, shared space, or host-occupied home. That matters for travelers who want more privacy, more room, and one home base for family vacations, reunions, and group travel. Vrbo started as Vacation Rentals By Owner and still focuses on helping travelers book entire homes for trips that are better together. Why travelers choose Vrbo Not every trip is best served by a hotel room or a stay with shared spaces. Vrbo is for travelers who want an entire home where they can stay together more comfortably. With a Vrbo vacation rental, travelers can: * stay together under one roof * enjoy privacy with no shared spaces * cook, relax, and connect comfortably * choose a home that fits the way their group wants to travel * spend less time coordinating separate rooms and more time being together That focus is what makes Vrbo different. Unlike platforms that mix shared and private stays, Vrbo is centered on entire homes only. For families and groups, that can mean more privacy, fewer compromises, and more time together. How does Vrbo work?Booking on Vrbo is simple: 1. Search where and when you want to travel 2. Compare vacation rentals, prices, amenities, and reviews 3. Book the entire home that fits your trip Vrbo makes booking feel straightforward, so travelers can spend less time second-guessing and more time looking forward to the trip. Book with confidenceVrbo helps travelers book with confidence through clearer information upfront. Listi
Vrbo (vrbo.com) has 404 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
404 approved reviews, newest moderated first
Very easy process - no hiccups.
By Randall
I've booked several times with VRBO, and have always found what I wanted in my price range. This time was no exception. The website is easy to use, and contact with either VRBO or the host owner is easy. Responses to questions received in a timely manner.
By K. W.
Easy to book ..
By Kevin
The website is very easy to navigate and the costs are very clearly outlined along with other pertinent information re cancellations, etc.
By Len D.
The Agent help me for a secure booking
By Louise
The booking process went very smoothly and only took minutes. Easy to read and straightforward.
By Linda
One thing that did not work well for me… it is only my husband and I travelling. We prefer to sleep in seperate rooms. When I enter 2 adults travelling I did not get rental options with two bedrooms. So I enter 4 adults travelling and get the size and type of rental we need but then have a $50 charge for extra guests! I should not be paying this extra charge.
By Sheila
- Prices are displayed in CAD on Expedia TAAP.Ca but charged in USD. - No foresight that the deposit would be charged / put on hold at booking for agency bookings.
By Katherine