Very poor experience
Very poor. Will never do business with volusion again
By Andrea
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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394 reviews
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Volusion is an e-commerce software that enables businesses to build, manage, and expand online stores. The software provides features for product catalog management, inventory tracking, order processing, and secure payment integration. It includes customizable themes and drag-and-drop design capabilities to facilitate site creation. Volusion offers tools for marketing, analytics, and customer relationship management, helping businesses optimize sales and monitor performance. The software aims to address challenges related to online store setup and operations by streamlining processes such as product listing, checkout, and fulfillment, allowing businesses to conduct transactions and manage store activities in a single platform.
Volusion (volusion.com) has 394 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
394 approved reviews, newest moderated first
Very poor. Will never do business with volusion again
By Andrea
Professional
By Kevin
Volusion is a great company
By Samuel
This guy gave great insight to my problem and found a few solutions
By Frank
Easy to use, very helpful
By Danette
Volusion is the perfect choice for Web Building, specifically Sales Stores.The Volusion Sales Team goes through every step setting up the Store with the Buyer with tremendous patience and knowledge. They have great understanding as to the best price ranges for products to stay within, product types, and presentation. I went through the process with the Head of the Sales Team, and she answered every question I had easily and always had suggestions. Her Professionalism was Outstanding, yet she was warm and kind, making each step feel simple. I absolutely recommend Volusion!
By Christina L.
Most of the Volusion support staff have excellent customer service attitudes. I have found it quite helpful to work with them, again and again. This is our fourth website with Volusion.
By Ken H.
They always answer, and it is always someone in the US. Very helpful and fast with problems that we usually cause.
By Bruce B.