Very Satisfied Customer
While not perfect (who is?), I have no complaints whatsoever with Volusion. I highly recommend them!
By Julie
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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394 reviews
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Volusion is an e-commerce software that enables businesses to build, manage, and expand online stores. The software provides features for product catalog management, inventory tracking, order processing, and secure payment integration. It includes customizable themes and drag-and-drop design capabilities to facilitate site creation. Volusion offers tools for marketing, analytics, and customer relationship management, helping businesses optimize sales and monitor performance. The software aims to address challenges related to online store setup and operations by streamlining processes such as product listing, checkout, and fulfillment, allowing businesses to conduct transactions and manage store activities in a single platform.
Volusion (volusion.com) has 394 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
394 approved reviews, newest moderated first
While not perfect (who is?), I have no complaints whatsoever with Volusion. I highly recommend them!
By Julie
Great company
By Hani
Volusion is a great company to work with. Their products are creative, innovative and fresh and they do updates regularly. Their support staff are wonderful - both direct by phone and chat as well as through tickets. They will not give up on a query until it has been resolved. They recently reduced their 24/7 phone support to close during early morning hours which is harder for overseas clients in different time zones but ticketing and chat is still exceptional and available during these hours. I cannot recommend them highly enough.
By Jane
This is the one stop that you need...to be able to participate in the online sales business
By David
We have had nothing but good reaction to Volusion. We love the customer service, the tech support, the platform ease, everything. Thank you.
By Brande W.
Please accept my thanks for helping me solve a tech problem on my website. I greatly appreciate the time spent by the technician to make sure he understood my problem, and taught me how to fix it. 5 stars!
By DavidG
The volusion tech was extremely helpful and knowledgeable and quick to remedy my problem
By Jill
Our site has been with Volusion for 8 years and in that we have found immediate response to questions and sometimes they even go beyond the topic to provide more information which helps our business.
By Verna, Chief G.