Works for me
Tech Support is usually 24X7, and quick. I wish the store ID would be put somewhere on the main dashboard, along with links so I don't have to go to My Volusion. The system works for me.
By Gary
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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394 reviews
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Volusion is an e-commerce software that enables businesses to build, manage, and expand online stores. The software provides features for product catalog management, inventory tracking, order processing, and secure payment integration. It includes customizable themes and drag-and-drop design capabilities to facilitate site creation. Volusion offers tools for marketing, analytics, and customer relationship management, helping businesses optimize sales and monitor performance. The software aims to address challenges related to online store setup and operations by streamlining processes such as product listing, checkout, and fulfillment, allowing businesses to conduct transactions and manage store activities in a single platform.
Volusion (volusion.com) has 394 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
394 approved reviews, newest moderated first
Tech Support is usually 24X7, and quick. I wish the store ID would be put somewhere on the main dashboard, along with links so I don't have to go to My Volusion. The system works for me.
By Gary
Volusion is wonderful easy to navigate, easy to contact to talk to a real person, just great, highly recommended
By Cristie
Great support for a "newbie" online retailer. Having traded in a well known retail platform for many years we thought it was time to go it alone. We assessed the offerings of many e-commerce websites and settled with Volusion. Setting up was relatively easy, and support and guidance is there if you need it. In all, a recommended e-commerce platform for new and experienced retailers
By Wayne
Great service
By Lolita
Extremely customer service hell bent on satisfaction!
By George
Excellent company and wonderful customer service. You can speak with real live people without a long wait who are able to answer questions.
By Jessica
Everything Good!
By Tae S.
always a quick easy fix to any of my billing or tech issues
By Joe