Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
277 reviews
VITURESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded by veterans from Google and Apple, VITURE is a global pioneer in the XR industry, redefining immersive experiences and next-gen digital consumption through cutting-edge technology, sleek design, and user-centric innovations.
VITURE (viture.com) has 277 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
277 approved reviews, newest moderated first
Very helpful customer service, the world would be a better place if everyone was so polite and helpful Fantastic
By Derek P.
Response from VITURE· Jul 6, 2026
Thank you so much for the kind words, Derek! We're so glad our support team could help and made a positive impression.
I love my glasses I have the pro and I use them just about every day to play video games, the picture on them is beautiful clear and sharp and when I was having issues with my glasses they replaced them right away simple and easy their customer service is amazing they went above and beyond Viture is the only company I will ever get my gaming/ media glasses 15stars out of 10 stars
By Marty L.
Response from VITURE· Jun 18, 2026
Hi Marty, thank you so much for the kind words! It truly means a lot to us. We're thrilled you're enjoying your experience with VITURE!
Well i thought the glasses would be metal but they feel like they are plastic. How do I know i got the beast glasses then? It isnt written on the glasses themselves anywhere other than the box it came in. When I read the description it said it would be a metal frame. Anyway im pretty disappointed about it.
By Jonathan K.
Response from VITURE· Jun 15, 2026
Hi Jonathan, thank you for your feedback. We're sorry to hear about your disappointment regarding the frame material. We'd love to help clarify this and make things right for you. Please reach out to us at [email protected] and our team will be happy to assist you!
The Beast smart glasses and neck band are very good but very over priced compared to Meta Quest 3 headset. Hopefully they will be able to streamline their pricing in the future. My assessment 7 out of 10. 10 being the high score.
By Mark W.
Response from VITURE· Jun 15, 2026
Hi Mark, thank you so much for your honest feedback! We're glad you're enjoying the Beast smart glasses and neckband. We hear you on the pricing — we're always working to deliver the best value possible. If you have any questions or need assistance, feel free to reach out to us at [email protected]. We appreciate your support!
I received a defective pair of glasses. On the right side, the housing is separating from the lens, which causes approximately 10–20% of the image in the right lens to appear darkened. In addition, the glasses become very hot during use, especially in that area. Furthermore, I frequently experience image issues when moving around. I suspect that the USB-C cable has a loose connection, as the display sometimes stops working properly. When I unplug and reconnect the cable, the image usually returns after the glasses restart. Unfortunately, Seel's customer service has not been helpful after I reported these problems. As a result, my negative review reflects both the poor product quality and the disappointing customer support experience.
By Hussain
Response from VITURE· Jun 15, 2026
Hi Hussain, we're truly sorry to hear about the issues with your glasses and the experience you've had. This is definitely not the standard we hold ourselves to. Please reach out to us directly at [email protected] so our team can look into this and make it right for you. We look forward to hearing from you!
Big thank you!
By ROBERT M.
Response from VITURE· Jun 15, 2026
Hi Robert, thank you so much for the kind words! It truly means a lot to us. We're thrilled you're enjoying your experience with VITURE!
Great packaging! Quick shipping. Pretty damn awesome product so far!
By Carl
Response from VITURE· Jun 15, 2026
Hi Carl, thank you for the wonderful feedback! We're so glad to hear you're loving the product. We hope you continue to enjoy it!
The eyewear offers exceptional quality and provides a comfortable wearing experience.
By NordVPN C.
Response from VITURE· Jun 15, 2026
Thank you so much for your kind review! We're thrilled to hear you're enjoying the quality and comfort of your eyewear. We appreciate your support!
