Wednesday, November 4, 2026 · Customer reviews of US businesses
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48 reviews
VikingDOTASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to VikingDOTA (a project of Viking Esports L.L.C), a professional game-boosting and accounts-selling brand. Starting in 2013, to bring the most comfortable game experience to the players, we help thousands of people achieve their dream. Along with the professional team, our goal is to provide the most professional service to all of our customers.VikingDOTA is the oldest member of Viking Esports, specializing in Dota2 boosting, coaching, and account selling. Born in 2013, after many years VikingDota has risen to be one of the biggest Dota2 service sites. With 40 boosters worldwide, many as leaderboard players, VikingDota service always comes efficient and professional.
VikingDOTA (vikingdota.com) has 48 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
48 approved reviews, newest moderated first
The initial account didn't work, but the support was very fast and resolved everything within an hour. I think it's common for there to be hiccups in these kinds of services. I'd give it 5 stars if it were streamlined but other than that if you want a Dota 2 account this is a good service.
By MS
Beware, I bought an account and after 6 months they recovered it. They will tell you it’s your fault and offer you a discount on a new purchase.
By Martin
Response from VikingDOTA· Dec 5, 2024
Hi, I'm sorry for not getting back to you sooner; we've had a lot of orders to sort through. Per the ticket, we've told you we've sent out a lot of information to help you claim the account back, but Steam demanded a Steam wallet code that we couldn't provide and, therefore, dismissed your case, we recognize that we couldn't help you with another account due to we've already swapped the account back then for you and the warranty's date is expired, so the best next thing is to offer you a big discount for your latten trouble but you refuses. We at Viking value our reputation, and we value our customers even more than everything, which has several confirmed reviews, as you can check below and on our website reviews. We are not going to proceed in scammy practice as you lay claims. We fought hard to help you with your account, but since we couldn't do so, we are offering you a big discount as a token of our gratitude and our apologies. The offer still stands, and I hope you can forgive us on our part.
I bought an account and I have for some reason lost access to the account, they state that they offer full time warranty on the accounts. I was in dm's with VIKINGDOTA.ATEE, and he has stopped responding me after telling me that he can't help the issue and tells me that he'll give me a discount on my next account although they have stated they offer lifetime warranty on the accounts. I am extremely disappointed.
By Akram S.
Response from VikingDOTA· Nov 13, 2024
Hi, I understand the frustration, but unfortunately, in this case, this is an old warranty from our service back then, we've updated the policies since then and have been following this since 2019: https://help.vikingdota.com/account-buying/warranty-policy Viking.ATE has been applying the warranty since 2019 to help you out with your order since mail.ru has deactivated the original email, and he has no power to restore it. I hope you understand his struggle.
I don't recommend it, I bought a Dota 2 account that I could play competitively, they gave me an account that doesn't find games, for 3 days I tried, but without success, when I opened a ticket, they gave me another account to test, this new account worked, but they not sent the data for email exchange, they told me that because I had added Dota Plus to the faulty account, I lost the warranty and the right to exchange, truly absurd. ---- Replying to the comment below: Guarantees are for things that worked at least once, for 3 days I tried to use the account, but without success, as I didn't find games, if for you this is a normal time, you seriously need to review your concepts, there are positive comments, but If a new customer is drawn with a defective account, they will be at a loss. In your own comment, you are saying that you will try to resell a defective account.
By Tiago D.
Response from VikingDOTA· Sep 9, 2024
Hi bro, Let me give you a thorough explanation of why we can't help you with this case. So, by purchasing the Dota 2 Plus, you have to add some sort of funds within the account which violated our rules and warning. Therefore, we're eligible to follow our rule set of our own and void your warranty as you've already set and stone a digital footprint upon the account. I've well explained to you why we couldn't take it back but you keep insisting we're imposing unmanned rules out of nowhere, self-demanding a refund, and opening a dispute with your credit card company. We haven't made any of those, we only following our rule set which you can find here: https://help.vikingdota.com/ Second of all, the account given to you was a normal account, not a premium account, so it can take a long time to find games, we saw that affected and gave another account to test after you re-open another ticket. But this is before the reveal that you've added funds to the account. That's why we can't further swap out the account for you and lead both of us to this disagreement. It will be simple if you don't add funds in. We can simply swap the 2 accounts out and you have full information on the test account. But by adding funds in. You marked it and left a digital footprint on the account, now it is hard for us to resell and it's hard for us to contain the information for the next owner of said account to use. If we do agree to swap and take the account back, in case Steam asks for information that you've imposed on the account, how can we be sure you will be there on short notice? We at Viking value our reputation, and we value our customers even more than everything which has several confirmed reviews as you can check below and on our website reviews. But we'll not tolerate those who impose their wrongdoing and think of it as the right thing to do without reading/understanding our rules set, warnings which we've made first aware of when you purchase any form of service from us. We always have our handful of Help Centers which everyone can access and give a read before/after they make any kind of purchase: https://help.vikingdota.com/ So I humbly request everyone to do the same to avoid this awkward situation.
I haven't bought an account yet. I just wanted to know if viking dota could respond and explain to me how does it all work there, I have read reviews they seem legit, but I want to make sure.
By Emirate
Response from VikingDOTA· Aug 22, 2024
You know there's a better way to write us on how the process works than drop a 3* review on trustpilot right? Our LiveChat is available tho. Anyway, here's how it works: https://help.vikingdota.com/account-buying/3-steps-to-buy-accounts
I had a long experience while buying an account and spending like 350dollars on it. During this time i had many second thoughts because buying a steam account implies you will never really own it because the original owner can always take it back with original email phone etc. Anyway, at dota 2 i found a very supportive team that assured me that this wont be the case with them. So i bought an account with silver warranty( 7 days refund if no mmr games played) . I bought it for arcana s. I figured fast that i love my main account even if i dont have all the fancy arcana s and fearfully i requested a refund. The process took a bit more than buying the account and i felt it wont happen( the refund) but guess what, those amazing guys not only refunded me the account s price but also the warranty money. I cant stress enough how safe it is to buy from them. It s hard at first but afterall it was a great experience. Also i got to test the amazing arcana feeling for a few days, enough to get saturated. Highly recommend.
By Vlad G.
Awesome service and I highly recommend. If anyone is stuck at a MMR they dont want to be this is the place to go! Between the 24/7 communication and support even the ability to watch this is 10/10 in my book. S/O to Tre
By Pickter
untrusted site ever seen bought an account dota2 in this site then account cant even login cause they cant gave me right password ( cause they lost it). they did exchanged new account but that account didnt get warranty anymore cause their fault ? xD . After that, 2 week later i started changing password but my mistake put an special charracter in so cant loggin in account . and the email they gave with an account cant be used to recover password back cause steam changing policy they require phonenumber. i write a ticket on their discord asking for support . they said phonenumber that they did register for that account is virtual number so cant use to receive code of steamguard . so they cant claim account back . And cause they did exchange me with new account before ( cause their mistake like i said above) so now the currently account cant be warranty ???) so untrusted better go epicnpc to buy account guys since this website only selling account with virtual phonenumber cause they bought from other seller ( so if the seller who sell account for them changing password then u lost that account cause they dont have real phonenumber ) *edit =)) such a joke answer ever seen man better dont buy here guys =)) - after all still cant change phone number xD u guy have to see the steam support answer they not even support to change phonenumber. so those account is not worth to buy . cant even turn on steamguard on mobile phone . too risky i bought 2 arcana in market for that account and now its gone cause they used virutal phonenumber xD ( WHO THE FK KNOW IS IT VIRTUAL PHONE NUMBER OR PHONENUMBER OF OLD OWNER LOL) too risky not worth to buy xD BETTER GO OTHER SITE BUY ACCOUNT AND RENT MIDDLE MAN TO MAKE SURE PHONENUMBER CAN CHANGE ,ETC .. THANK GOD NOW I KNOW HOW SOME TRASH WEBSITE SELLING ACCOUNT WORK AND "THEY TRY TO ASK ME TO BUY 1 MORE ACCOUNT SO THIS TIME THEY GONNA MAKE IT RIGHT ? LOL" . edit2 bought an other from other site which can change phone number within a day cause old owner have real phone number . active steam guard successfully ,etc and playin for over 2 week with no issue AND SPECIALLY IT CHEAPER MORE THAN THIS VIKING SITE XD JOKER!!! *edit3 steam has change their policy half year ago :)) that if u lost password they will send email recovery( after u press forgot password) and asking u for phonenumber to send a steam code so that u change password back BUT... those support DONT KNOW THAT . they KEEP ASKING ME TO PRESS RECOVER PASSWORD ? XD UNTIL I WHINING STEAM SUPPORT ASKING PHONENUMBER AND CLUE THAT THEY ARE REAL OWNER . AND THEY DONT HAVE ANY CLUE TO SHOW :)))) SO STEAM NOT SUPPORT SO JUST IMAGINE IF U GUY BUY AN ACCOUNT AFTER 1 YEAR ( THEIR GOLDEN WARRANTY DURATION) THEN AFTER THAT U LOST PASSWORD AND CANT CHANGE IT BACK CAUSE VIRTUAL PHONENUMBER U WILL LOST THAT ACCOUNT FOREVER ( AND ALL OF ITEM U HAVE PURCHASED TOO) LOL
By Lâm P.
Response from VikingDOTA· Mar 13, 2024
Hi, we'd like to share our words about the situations that we put you into, I understand that you're frustrated over this since we cannot reach a common ground. However, the account was fine when we made the swap, it's login-able and we do recommend you change everything right away since you can log in and play the game, the warranty's done for the account we swapped and we asked for nothing in return. So what's the problem? the problem lies in the warranty package you've ordered. Your order VKD247xx, is a standard warranty package, and we did cover the account as promised the duration of the package was voided as 7 days have passed. According to our warranty policies: https://help.vikingdota.com/account-buying/warranty-policy We've finalized your order as promised. And since you've time with the account, there's no option for me to finalize the order for you 1 more time. I'm sorry that I cannot assist you more than that but we're just following our policies as best, please know that my partner also did his best to help you till there are no other options available. On the other notes: The 1st account was swapped because of our fault, we took full responsibility and sent you another one. If you were to purchase the account on another platform, which from what was reported by our staff and members has 0 warranty guarantee and may get you into some hairy situation(s) such as getting scammed/no responses from the sellers. While we fulfilled and followed our policies only. I hope this helps you know the differences between us and the other platforms. I bid you an apology for not being able to help you to the fullest and so sorry for your experiences with us. I hope you can give us a chance to make amend if you are ever in the market for one account next time around. This time, we will try to make things right for you. Edit 1: Seems like there's nothing we can do, sorry we can't help you and for leaving bad taste in your experiences with us. I hope your new account last longer than with us. Thank you so much for your report and we will make sure that our partner will learn their lessons.
