Vetsource.comReviews of vetsource.com

They use the lowest USPS shipping method through DHL. Today is Feb 22 and the PRESCRIPTION MEDICATION I ordered for my dog on Feb 2 is still not delivered. It’s stuck in USPS limbo and hasn’t moved since Feb 6th. Contacting Vetsource did nothing. They simply do not care.

Expensive, fails to ship, and when asked for support makes it clear its not their problem. I had two scripts linger that they just didn't fill. When I called for help and they finally tracked down what happened, I was told the earliest they'd be to me is Monday. Avoid at all costs if you care about your pet

Hi, I moved and had lost my Vet, Groomer, and ER Available Veterinarian due to distance. After much "nieghbor"s comments they provisded a Veterinarian; Pawsome, Loving Caring and Affordable. They (Were, past tense I Prey/Hope) using Vetsource.com, I recieved a "Flag Alert" from my Cri=edit card the "Vetsource" was going to attempt an "Autoship" of medicines previously ordered, . I have no, NO "Auto" renewal or shipment ever, any where" except my Rent. After 45 Minutes and multiple calls to reach "Vetsource" I was told "Oh, we'll cancell it must have been "Default" by our "System". Ive asked my Veterinary Office to END All Relations as "Vetsource" would have been sending UnNeeded Prescriptions, and Charging me hundreds $000.00 Without, With OUT my permission or request, (Folks reading-thats a Bets choice even with burden of calling or entering online. Vetsource, Shame on you, thank Cod I saw and caught the attemted deceit. Shame, Shame, Shame. CC: To my Veterinarian (10 Stars) and via facebook to all my Animal lovers...

I had 2 prescriptions with them. The first time the tracking just disappeared and it was deemed lost. The second time, for a different prescription, I was told 4-6 business days. They shipped it UPS Surepost. UPS delivers the package to the post office and the post office delivers it. It is the longest time frame in shipping. It should not be used for prescriptions that are promised within 4-6 days. I was informed it will take 2 weeks. I have to go back to the vet to get the refill since I will run out of the meds. Do not use them.

placed an order and did not receive it. Cannot get a refund

I wish I would have read the reviews here before ordering from them because I got exactly what others did. Was told it would be delivered almost a week before it did, they shipped it the cheapest way possible and it was never possible that it would be to me even close to when they “estimated” then they blamed me for not paying a bunch extra to get it when they told me it was to be delivered when they told me their free shipping would get it to me. Horrrible customer service don’t expect a response for at least a couple days and they will blame you.

It’s happened multiple times that I ordered dog food online and they take a week to get it delivered! Unacceptable! Again I have drive 2 hours to purchase dogfood from the nearest Vet. Called customer service to ask for help but to no avail. Whenever I order dog food from Amazon or Chewy I receive my order within a day or two. This is the last time, switching dog food and I have cancelled my auto ship.

Do not use this company product was not delivered and sent back to them don’t waste your time calling they are rude and won’t help you