Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,128 reviews
VetRxDirect Pet PharmacySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
VetRxDirect.Pharmacy is a fully licensed and accredited online pet pharmacy specializing in fast delivery of medications and premium veterinary supplements for dogs and cats. Use our online pet pharmacy to select the best medications and supplements based on the recommendations of your pet's veterinarian and VetRxDirect will take it from there.
VetRxDirect Pet Pharmacy (vetrxdirect.com) has 3,128 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
3,128 approved reviews, newest moderated first
Better pricing than what I would pay at local stores, vet ofc. Convenient and easy ordering, reasonable shipping charges if my order doesn't meet the minimum for free shipping and delivered to my front door.
By Puppeez M.
Have been using Vet Rx Direct for several years and have always found their prices to be reasonable and their service to be good. With my most recent order , however, something had changed. I placed and order and it took almost 4 weeks for it to be delivered. While there was an initial delay due to the need to obtain an updated prescription this seemed to derail the entire order. It took several emails and phone calls, as well as the vet sending the prescription twice before I got the medicine. In the meantime, I had to purchase the needed medication from the vet at a much higher price. I am hoping that this was a one time occurrence and that they return to their previous level of service.
By Cathy
Response from VetRxDirect Pet Pharmacy· Oct 3, 2013
Cathy, We are sorry to hear about the negative experience you had with VetRxDirect. We make every effort to try and make this a smooth process for the customer but unfortunately it does sometimes hit a snag. Sometimes faxes do not go through so we have no way of knowing if the vet faxed us back, so we do suggest that you follow up within a few days if you have not heard anything about your order. We do hope your next order goes more smoothly for you and we appreciate your feedback. Thank you, VetRxDirect
I order about every other month and have never had a problem. They are always fast and the price is reasonable.
By Scott H.
Good store - fast shipping, added some little gift (thx for that, our cat find this snack very attractive). Package was in 2 boxes, outer box looking weak, but it's ok for interland USA postage. Problems can happen on russian post - but no, parcel was unbroken. I think a price to my sku is big enough, but is only imho. I recommend this store!
By Stanislav I.
Great website to order medication for my dog - cheaper then at the vet and quick to deliver
By Elizabeth
My orders are filled and sent out promptly!
By Carolyn S.
I have ordered from Vetrx Direct several times and have always been happy with the products we receive and the quick shipping. I would recommend it to anybody that needs products for their pets.
By Deb F.
We relied on VetRX for special food for our 20 year old cat. She made it to 21 thanks to a good company
By Wayne E.
