Great customer service and great price compare to the Veterinary
Keep up the great customer service work and keep those price low and the customers will stay!!
By Barbara G.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
3,128 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
VetRxDirect.Pharmacy is a fully licensed and accredited online pet pharmacy specializing in fast delivery of medications and premium veterinary supplements for dogs and cats. Use our online pet pharmacy to select the best medications and supplements based on the recommendations of your pet's veterinarian and VetRxDirect will take it from there.
VetRxDirect Pet Pharmacy (vetrxdirect.com) has 3,128 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
3,128 approved reviews, newest moderated first
Keep up the great customer service work and keep those price low and the customers will stay!!
By Barbara G.
My entire ordering process was excellent. The staff was able to answer all my questions and guided me through the process with speed and efficiency. Highly recommend this company .
By Lisa C.
good service
By Vladimir L.
My urgent orders were filled immediately and delivered when I needed them. Also, it is great that real people provide terrific customer service without putting you through the ropes and requiring that you punch every number on your phone. I am reassured because they are trusted by my vet.
By GKilpatrick
The drugs arrive promptly; it's an easy way to obtain the drugs my dog needs.
By Frank Van B.
fast service-especially liked the personal thank-you and treat
By vicki
I felt I was getting a good price for the items I ordered. My vet said she had sent the prescription the day after I ordered. I kept waiting for an email that my order had shipped. I had ordered in plenty of time to receive my order by the time it would be needed. I had to find somewhere local to get what I needed. I have canceled my order. The prices seemed very good, but the order process was too slow. Thanks.
By Karen Estepp C.
Response from VetRxDirect Pet Pharmacy· Oct 3, 2013
Karen, We are sorry to hear you were unhappy with your experience with VetRxDirect. Sometimes faxes do not go through the fax machines so unless you or the vet call us to see if we received the fax, we have no way of knowing that they sent it. We suggest calling within a few days if you have not received an email regarding your order. Your feedback is appreciated. Thank you, VetRxDirect
Very convenient and thorough. Cost of products saves many dollars.
By Darrell C.