Great experience
Good company
By GAJANAN H.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
575 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Vector Security, Inc. has been a premier provider of intelligent security solutions tailored to the needs of the customer for more than 40 years. Headquartered in Pittsburgh, the company offers a full suite of electronic security services including Vector Home Security, Vector Business Security and national account security. Services are provided to customers across North America and the Caribbean through a network of branches and authorized dealers. Vector Security is a sister company of the Philadelphia Contributionship, a private insurance company founded in 1752, and currently provides cost-effective, technology-based security solutions to over 300,000 homes and businesses.
Vector Security (vectorsecurity.com) has 575 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
575 approved reviews, newest moderated first
Good company
By GAJANAN H.
The app freeze from time to time. Over all I am satisfied
By ANNETTE W.
I have had Vector for over 4 years and have no problems!
By Laura W.
I've had great experience/service with Vector for many years!
By BROOKE
They response pretty quickly every time when our system went off accidently. The people in monitoring center also help you schedule some appointments if you required. They are pretty reliable.
By JIANPING J.
No Problem!!!
By Beatrice BEATRICE W.
I have no complaints. Im always allertedwhen there seems to be any problem within minutes.
By Angela H.
Not a good experience
By ANGELA F.
Response from Vector Security· Sep 8, 2016
Hi Angela, Thank you for your feedback. We have forwarded your review to your local branch for follow up.