VAGupdate Automotive LLCReviews of vagupdate.com

Their service for GEKO account is a scam. If the request is not accepted and you get a refund, you will receive the amount minus $250. Does that mean the monthly fee is $100? It doesn't make sense. And they don't even give refunds properly. I had to go to a PayPal dispute to get it. Never use them.

they are scammers , they was very helpful ( by lying ) before you pay , but after take your money they will not response for any of ur msgs return what you steal from people scammers !

first i want to buy an monthly Geko account, i contact vagupdate.com and told them that im outside of the USA is that okey to buy? they said ( Region is not a problem ), so i go to buy the account , and at the lower page they write ( refund if dealer reject the form ) and when you buy the item and download the form ( u can download the form ONLY after you buy the account ) they write ( 250$ nonrefundable if dealer reject) !!!! this is not the only problem, so i get Declined from the dealer after 1 business day so i call the dealer to check the requirements , dealer said ( we accept only if the workshop inside the USA or Canada)!! and i ask the dealer about the nonrefundable fees and he said its 100$ not 250$!!! and need 14 business days to process and answer if the form is accepted or no, my question is , did Vagupdate.com send my form to dealer at all ? how they got declined answer within 24hr and dealer need 14 business days to answer back ? , now they dont answer me at all on website chat and whatsapp :))

I imported a Golf GTE from Japan to UK. I needed a patch and firmware update to change the MIB2 from Asia to EU. The software I bought from vagupdate did the job and I now have the car the way I want it. I did read the reviews and was slightly suspicious that the negative ones were not genuine, so I decided to trust and was not disappointed. A great service from a trustworthy company. Thank you!

My old golf MIB updated to latest version and I got Apple Carplay now. I am very satisfied with their service. Everything was perfect. Special thanks to Chris who helped me remotely.

Great service. They activated my RS8 MMI. Thanks for great remote support.

Scam site! Bought an infotainment firmware update. Contacted by chat and was promised a newer version. When i recieved the download link the firmware predated the car. When contacting them by chat they seemed helpful at first, telling me that they would contact the dealer when The firmware couldnt be installed. When I notoced that the firmware was at least 4 years old i tried to make a return. They did no longer respond in a timely manner. I initiated a paypal dispute and immediately recieved threats that they would report me to the dealer and revoking the cars warranty on whatsapp. Paypal was not helpful. Beware, they will take your money and run.

I updated my MIB1 to MIB2 and got apple carplay function. The shipping was very fast and remote guidance was perfect. Thanks for great support.