Excelente service and very and they are…
Excelente service and very and they are patient with the proceso
By Eduardo
Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
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62 reviews
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VAGupdate is your premier destination for all things Volkswagen, Audi, Seat, Skoda and more. We are passionate about these iconic brands and committed to providing exceptional service to our customers. VAGupdate Automotive LLC is a company under U.S. law with headquarters in New Mexico, USA.Address for mail:1209 MOUNTAIN ROAD PL NE, STE R, Albuquerque, NM 87110Whatsapp Line: +1 (201) 479 95 96Email: admin[at]vagupdate.comVAGupdate Automotive LLC is registered and authorized VAG workshop.Business ID #7910509 | VAGupdate Automotive LLC | Domestic Limited Liability Company
VAGupdate Automotive LLC (vagupdate.com) has 62 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
62 approved reviews, newest moderated first
Excelente service and very and they are patient with the proceso
By Eduardo
I have contacted these guys to enable lane guidance for my Q8 cruise control. They confirm they can do it and have tried multiple things. My car is European-spec, but they swap and activate multiple things for US specs. So things like Matrix HD are disabled now. They were desperate they say we have to flash zfas but you have to buy a battery charger. I did that, and the car is even in a worse state now. The worst part is, they stopped responding because they actually flashed the wrong file to my car. My car is a pre-facelift 2024 and below and they flash 2025+ and say you can enjoy your car as it's new now. Well, it's even worse than before. So please, guys, be careful. I had booked an appointment with the dealer most probably, it will need a new ZFAS module because of this.
By Sameh D.
Un grand merci pour votre professionnalisme et votre persévérance. Notre Skoda était complètement bloquée et il a passé plus de 4 heures à trouver la panne et à la résoudre. Il n'a rien lâché jusqu'à ce que le problème soit réglé. Un travail remarquable, réalisé avec sérieux, patience et compétence. Je recommande les yeux fermés !
By Alison
The team was courteous, responsive, and professional with me, and their technical abilities with my software programming were speedy and top-notch. I'll be turning to them again for future retrofit work.
By H N.
Ordered and paid for map update after having questions efficiently answered. Loaded into Audi TT MMI. It said it was loaded but nothing was visible in the menus or on map. Requested help. After several emails, it was determined the issue may be in my MMI system. I was offered a refund and accepted that. Waiting for refund now. So hopefully all sorted and good.
By Greg T.
Needed some adaptations in a module that's protected SFD2 with the SFD2 token. Perfect experience through Whatsapp. Engeneer knows what he is talking about!
By Arjen
Great customer support! Very fast response and helpful, thank you
By Hans
Super gut, hat mir sehr gut geholfen, nur zu empfehlen
By Kunde