Friendly, knowledgeable personal service
I found the reservation agent, Julie Waters, to be extremely helpful and knowledgeable. A pleasure to deal with!
By John
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
130 reviews
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VacationRoost is listed under Activities & Tours in Salt Lake City, Utah.
VacationRoost (vacationroost.com) has 130 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
130 approved reviews, newest moderated first
I found the reservation agent, Julie Waters, to be extremely helpful and knowledgeable. A pleasure to deal with!
By John
Our Park City skiing vacation was taken care of from start to finish. Amy Jansen, our agent got back to us in a timely fashion with excellent suggestions and with a few questions nailed down exactly what we were looking for. In addition, she gave us advice on Nordic skiing locations and how to decide whether to bring our own skis or rent there. She eliminated any guess work out of the options we considered. We put her in our contacts for future vacations.. A really wonderful experience with a knowledgeable and friendly travel agent!
By Zachary
I found the website using Google Search and I found the service very easy to use. The pricing was very competitive. The reservation service operated by the Grand Timber Resort was not very accommodating so I was glad to find an alternative travel agency to handle my reservation. When I submitted the information and was told that a confirmation would be sent in 24 hours, but it took 36 hours instead. Not a big deal, but the only reason I didn't rate it 5-stars.
By Christopher
With so many condos, hotels and townhomes to choose from, the decision as to where to stay for our vacation was a bit challenging. Julie at Breckenridge Vacations and the Vacation Roost website narrowed my choices to those that were reflective of what we really wanted and needed and eliminated confusion. Registration was easy and we booked with confidence that we are set up nicely for a great vacation. Thanks a lot.
By David
We found the Grand Lodge in Breck for Thanksgiving week with a great price. Best on the internet. We are looking forward to the week with all the extras. I'll be sure to use this site for my next vacation.
By LizW
We had been having trouble with our usual agent, with condo after condo being initially available, and not when we confirmed a few hours later. Matt gave us options, knew them personally and could give proper personal advice, and clinched a deal for us with a few hours of starting the process from England
By David
Great reservationist. She did a super job.
By John
Julie Waters was friendly, efficient and made the booking simple. She was able to speak with the owners to make sure we could bring our pets. Answering all the unknowns was able to let me plan our vacation much better.
By Margaret