Sending me an email stating the…
Sending me an email stating the merchandise is on the truck 3-4 days after it arrives is useless.
By JAMES M.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
144 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
One of the Largest online distributors of bath parts and spa parts online. If the product is available, we have it. We have over 15,000 of bath part and spa part in stock.
US Parts Center (uspartscenter.com) has 144 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
144 approved reviews, newest moderated first
Sending me an email stating the merchandise is on the truck 3-4 days after it arrives is useless.
By JAMES M.
still have not got my part !paid for 3 day shipping and your a week late time sensitive issue real estate wont close till its fixed
By Michael P.
Excellent customer service, Great product at a affordable price, received on time. Thanks US Parts Center and Especial Thanks to Donna of Leslie Pools Kemah Texas Location for All her hard work finding the right Part!
By Mustaq R.
I didn't het an order acknowledgement and I had to email them to get any shipping info. I received the shipping info a day or 2 after I had received my order. On the plus side the part I ordered was good quality and worked as advertised. The checkout was easy.
By Roger
Great web page parts ordering. Found a must have tub fitting for a 20 year old marble tub. So pleased!!
By john F.
It was easy to find and order the parts. They arrived in a couple of days. Couldn't have been easier.
By Ken
Ordered a replacement pump and control panel. Delivery took almost a month, in the meantime the spa tub is sitting there without the pump in place. When i re ei ed the pump today, no control panel...... more phone calls in my future
By Robert C.
Ordered a part over two weeks ago, have not seen it and asking me for a review??
By Kevin B.