I had ordered a special part and when…
I had ordered a special part and when it arrived it was the wrong part and these guys were on it, they found the right part and shipped without any questions. Great company....
By Tony M.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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144 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
One of the Largest online distributors of bath parts and spa parts online. If the product is available, we have it. We have over 15,000 of bath part and spa part in stock.
US Parts Center (uspartscenter.com) has 144 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
144 approved reviews, newest moderated first
I had ordered a special part and when it arrived it was the wrong part and these guys were on it, they found the right part and shipped without any questions. Great company....
By Tony M.
Great communication, respectful, thoughtful but parts are slow to ship. I WOULD recommend using them; just expect a shipping delay.
By Walt
Order got lost and they sent a replacement . 5 stars
By richard H.
Excellent part , excellent price and got here fast !!
By jay B.
Correct parts, on time. The search feature for the on-line catalog could be easier to use, but full descriptions and specs are available once you get there.
By GL
Very knowledgeable and helpful
By Ed
excellent company great customer service I recieved my bath pump a few days after my puchase pump wound up being defective I contacted US Parts and within a few days they sent me another pump this one works great!
By Joe H.
I am very pleased with the process and quickness of the purchase I made from US Parts Center. The product was delivered very fast and all paperwork was correct and in order. Your process should be the model for the way all on-line purchases should be handled. Thank you!
By Brian G.