Direct Express® cardReviews of usdirectexpress.com

They blocked my card for months refuse to unblock only way is civil court or fed court on these direct express animals

This company stinks..people don't make the same mistake I did..my money is sitting in my account for 2 days and they won't release it..there policy stinks too. I'm going to a different company

I reported card lost on 3rd of this month. It is now the 18th and these ass hats have failed to send out replacement card. Social security retirement is handled thru this card. I have not had access to money or making bill payments in this time. I have called every day for past week and been told to tough it out, it's coming. What a crock of poo. Now I've asked to have a card "expedited" because I cannot wait any longer. This slipshod organization is now extracting $17.60 from acct to make me wait another week for my funds! The lack of concern for my plight for what they've done is appalling. No fault of my own and being charged for someone else's incompetence doesn't sit right ya know? Comerica bank is administering this mess and is of no help either. Being late paying bills and penalties as well, no groceries, gasoline, and no Uber. Customer service is not a priority and is a misnomer. Had to vent, sorry for rambling but if you can avoid this company, do so.

Me seraron mi cuenta debo enviar mi id y nose como hacerlo tengo que pagar mis cosa nadie me ayuda tengo problemas metales no tolero el extres y. No tengo dinero que cual ese dinero yo me sude trabajando para que una situación esta pasado cereal mi cuenta y donde esta mi dinero. No se lo recomiendo esta pre card para nadie que tenga pension.

usdirectexpress.com already know who I am, and I know they are planning to steal my money, and this fraud were authorized through by the government and the balance in my account as of today 6-10-2025 is $18.97 and I have spoken with customer service on June 5 and 6 of 2025 I'm aware Direct Express are attempting and are planning on to steal and have stolen funds from people's credit card, and this is a violation of the law and Direct Express is breaking the law and have violated people rights and think they can just get away with these crimes, without consequences and people can do nothing about it, this is where Direct Express is wrong and there is a higher law above them over man. And I hope this matter can be resolved without further action being taken against Direct Express and request for this fraud suspension to be lift and removed from my account and username on this account is Mrs. LBW. People from all around the world are experiencing the same problem with Direct Express and have file complaints and you can see from consumer complaint reports, people had fraud suspension place on their Direct Express credit card accounts on different dates and months, and year and Direct Express story didn't seem to add up what they were telling me, because if the fraud suspension was already there in place on people credit card accounts from the time when Direct Express credit card was first issue by Comerica Bank how could people was still able to have access using money from their credit card, if the card was lock are block and how could people's money be stolen from their credit cards, if their card was locked, are blocked. And this is a violation of the law placing a fraud suspension on people credit card accounts, if the account is not suspected with fraudulent activity and preventing people from accessing their funds and what reason and purpose did Direct Express place a fraud suspension on people accounts, if there is no fraudulent activity involved, and the only time when a business can place a security alert are freeze on a person accounts, if they suspect any kind of fraudulent activity and if they suspect fraudulent activity on a person account, they are supposed to inform the person about it through email are phone and the person have the right to request a copy of their credit card statement showing when and where this activity occurred on what dates and month and year and why didn't Direct Express contacted people and informed them, if they suspected fraudulent activity on their accounts and why have Direct Express place a fraud suspension on people Direct Express credit card accounts, if they didn't suspect fraudulent activity was involved and Direct Express and government officials is breaking the law and are authorizing this on their behalf and have place a fraud suspension on people accounts not involving fraudulent activity and are preventing people from accessing their funds has nothing to do with fraudulent activity involved and each time when I was attempting to ask the second and third representative, why does this fraud suspension still remains on my account, if the account is not involving fraudulent activity and Direct Express did not want to answer my question and hung the phone up on me, and I contacted Direct Express customer service the fourth and fifth time and requested I would like to file a dispute and speak to the supervisor, and I was left on the phone for hours waiting to speak to a supervisor and after a long wait my call was direct to a supervisor and when I was attempting to explain to her regarding this issue, the supervisor hangs the phone up on me. and Direct Express and government officials are the one themselves who wants to steal people money, has nothing to do with fraudulent activity, Direct Express is attempting and have stolen people money from their credit card, and they know this is a fraudulent crime being committed and they are telling people their credit card is under fraud suspension, is an attempt to steal people money, the whole company is a fraudulent business corporation and people money is not safe and Direct Express think people do not know and is stupid, it is them who want to steal people money, because people do not know the real truth what this is really about, has to do with what was written here centuries ago, and for more details please check out page links, for further details. Please copy and paste this link and share it on Facebook and Twitter! Sign the petition to shut down Direct Express. They are negligent, fraudulent, inconsiderate thieves. nations94.wordpress.com biblepsalms23.livejournal. com/87959.html Directexpress 1-888-741-1115 Email+ support@usdirectexpress .com Direct Express address P.O. Box 245998, San Antonio, Texas, 78224-5998, United States

HORRIBLE CUSTOMER SERVICE!! I can't believe this is how I have to manage my hard earned Social Security!!!

I believe I'm being fraudulently chosen by this site. And they are relentless. Calls and text messages sunrise to sunset. Who are you and what do you want with me

After multiple calls, and waiting on hold for hours, and not for the first time, I finally got a decent human on the phone, who could see the many double charges from Walmart, and sent me a claim form. I filled out and emailed the claim form and proof the day I got it. I snail mailed it the next day. They only give you ten days, and I did this within the time frame. According to their rules I should have been credited while they processed this. They sent a denial two days before the ten days were up and before they would have been able to process my case. They falsely claimed there was no error even though I was double charged over 400 dollars. They didn't wait the ten days, didn't wait for my claim nor look at my proof. I was thinking it was an error and could finally be resolved. They are right. It is not an error. It is theft and they are guilty. Update this happened again. I saw double charges on my direct express transaction history in 2026 and they will not resolve it. Edit they finally sent me paper statements going back to the beginning of my account and it adds up on paper so it is the web site that is so inaccurate that it appears to double charge me and never adds up. I also falsely accused others of double charges and it is the direct express customer account transaction history that is wrong. This could have been resolved in 2024.