To whom it may concern
To whom it may concern, Direct Express is a great service. Thank you for all that you do.
By Miss T.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
323 reviews
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Direct Express® card (usdirectexpress.com) has 323 customer reviews on The Fair Hearing, with an average rating of 1.1 out of 5.
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To whom it may concern, Direct Express is a great service. Thank you for all that you do.
By Miss T.
Good luck on
By Arif hosen B.
I have been with Direct on n off over 15 years. I never felt as compelled to write a review till I read the reviews posted here. Yes it's true Direct has stricter policies than most. But be grateful cuz seniors are hit so much by scammers n thieves especially online. I speak from experience cuz I got hit and now I'm grateful for their rules. Only twice has something hit that was not me and they handled it all putting my $ back within hours. Never have I been told I could not use my card anywhere. It's is fewer services like reloading but for the security. I can live with fewer fees and nice service reps I've encountered. They've got my business and anyone I can refer. Thx Direct!
By JCWasher
I have to give credit to the new app that have introduced... Very nicely done!
By KC