Great customer service and so very easy …
Great customer service and so very easy to order Would highly recommend!
By nick
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
168 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to USA Equipment DirectWe sell commercial restaurant equipment for less. Our quality and customer service speaks for itself. If you are looking for commercial kitchen sinks, faucets, tables, chairs, work tables or replacement parts for your favorite Hobart equipment, we would be happy to serve you. We are located in Atlanta GA, but we can ship your product anywhere in the continental United States and Canada. Please contact us for rates to Canada or outside the Continental USA. Please have a look around. If there are any questions or concerns, please contact us.
USA Equipment Direct (usaequipmentdirect.com) has 168 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
168 approved reviews, newest moderated first
Great customer service and so very easy to order Would highly recommend!
By nick
Too bad .customer service the worst. Never reply your emails or give you any update on your order. Never buying again here
By JJ
I received a broken grease trap. I contacted your company immediately. I was told to send pics and did so. I've made numerous call that have gone un-answered. No one has contacted me to pick up the broken grease trap. I'm out over $400 dollars and still have no grease trap! Someone needs to contact me ASAP!
By pumpkinpatch
easy to work with, fast results.
By tanner
it would be nice if you would sent email went it was ship and arrive time
By geraldanger
Excellent, prompt and very effective service. We purchased a merchandiser cooler on a Friday, it was shipped by Tuesday and we received it in perfect shipping order on Thursday on a truck with a friendly driver. Exactly as required, at exactly the right price. Cant say more than that... well done USA. You're making America great!
By Magnum Trading Inc... 4 & 20 Pasty C.
First time purchase excellent services
By pllbjh
Order was easy, came quickly and was exactly as advertised!
By lin