very happy
Very prompt, very fast, very satisfied. My only complaint is I wish the sink was a little higher, but I am pretty tall, and it is as advertised.
By Dougd
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
168 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to USA Equipment DirectWe sell commercial restaurant equipment for less. Our quality and customer service speaks for itself. If you are looking for commercial kitchen sinks, faucets, tables, chairs, work tables or replacement parts for your favorite Hobart equipment, we would be happy to serve you. We are located in Atlanta GA, but we can ship your product anywhere in the continental United States and Canada. Please contact us for rates to Canada or outside the Continental USA. Please have a look around. If there are any questions or concerns, please contact us.
USA Equipment Direct (usaequipmentdirect.com) has 168 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
168 approved reviews, newest moderated first
Very prompt, very fast, very satisfied. My only complaint is I wish the sink was a little higher, but I am pretty tall, and it is as advertised.
By Dougd
My manager found what he needed and I ordered it. Got it fairly quickly.
By Pizzabear
Excellent! I had the product in 2 days!
By james
Good price, helpful sales person, fast delivery
By mckee
After my order was placed I received a call from an associate who gave good advice on minor changes to the order that saved me a few dollars. The savings was great , but what was as important was that the order could be delivered right away because of the product substitution. One suggestion would be to make it clear when you add lift gate service that there will be an additional charge. It was a surprise to see the extra charge on order confirmation.
By lrobbins
I submitted my order by 1:00 and they shipped my order that day. It arrived two days later as I was told it would. Thank You for the great service.
By J&S P.
The only reason I did not give 5 stars to this company is that the emails or login page does not give estimated delivery date. I am opening a new restaurant and there is not always someone there to accept deliveries. I did however call the customer service number at the bottom of my order confirmation and was given an exact delivery date. Everything arrived as I was told and exactly as I ordered it. Great customer service and a LIVE PERSON answering their line with ACTUAL answers.
By mljeffries
My sink arrived in fine condition earlier than expected. 5 stars for quality of product and service.
By mebishop