Bilt Labs | Custom Orthotic InsolesReviews of urthotics.com

I have worn custom orthotics for about 45 years. In the past, I've always had them made starting with a visit to the podiatrist. Bilt Labs provided me a great source for new orthotics, at about half the price I paid before. The Bilt Labs product is high quality and works just as well as the orthotics I've had before.

I've had Built Labs orthotics for several years. I just reordered two more pair. The care team knows my history with neuropathy and very high arches. They make great recommendations and my feet appreciate that. Their customer service is great and I feel like I'm calling a friend.

For many years, I have had intermittent "hot spots" in my arch when cycling with clipless pedals. My PCP said I probably had plantar fasciitis and recommended that I try getting a pair of custom insoles. Total time from initial order to receiving the foot foam molds and then to finally receiving the final product was about one month. With the custom orthotics, I'm now experiencing no arch pain during long rides. For what it's worth, I was using Superfeet Green insoles in my cycling shoes prior to the custom orthotics. I was under the assumption that manageable arch pain was normal for lengthy rides. After putting the insoles through its paces for a few weeks (wanted to make sure the comfort I was feeling was genuine and not simply a placebo effect), I made a second order for a few more pairs. There was a slight mix-up with the order, but Laura from BL customer service was quick to respond and correct the mistake and make up for the inconvenience.

The price is a lot lower than custom made through the medical offices. Quality is just as good and holds up good as the medical offices I've been seeing. Sizing and shipping is an easy and fast service. My order size is kept on record so re-order is easy. Over all I'm very happy with the experience.

This is a customer service review only. We received the orthodics today and will review the product later, but the customer service is impeccable. We received the insoles and had a quick question and I was expecting to have to wait a few days for an answer and instead, we received an email back from Laura immediately with exactly what we needed. The orthodics look to be well made but since we haven't used them yet we can't give a product review just yet.

I purchased a pair of these inserts about a year and a half ago and they sure helped with my feet. I climb ladders daily and these help give my feet more support on those rungs, I figured I’d better get a fresh pair, so I ordered them. A few days latter Laura from Bilt Labs called me and was so very helpful helping me to figure out if I was doing well with original style and mention some other options. Her and I working together came up with a solution I think I will be happy with. Thank you Bilt Labs for having a wonderful staff and a product that works better than any others and believe me I have tried many upon many inserts. That’s why I came back again. John

I have had foot pain for years. I had my doubts this would work. To my amazement , there insoles took my foot pain away. I have had Cortisone shots ect. NOTHING worked till now. Just ordered my 3rd pair.

I have several pair of inserts from Bilt Labs, prior to wearing Bilt Labs insert my feet hurt getting out of bed and just walking barefoot. The relief was within days and continued improving. I have recommended the inserts to numerous friends and the results have been the same for all of the as well.