Super fast and like $30 cheaper than…
Super fast and like $30 cheaper than overpriced SF bike shops. Thank you so much.
By Wendy
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
261 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your authorized North American Pitlock Dealer, proudly serving the United States and Canada since 2006. Find the right Pitlock products to fit your needs: locking skewers for bike wheels, Pitlocks for seatposts, topcap locks for forks, brakes security bolts, Pitstopper allen bolt plugs, Pitlock solid axle nuts, and more.
Urban Bike Tech (urbanbiketech.com) has 261 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
261 approved reviews, newest moderated first
Super fast and like $30 cheaper than overpriced SF bike shops. Thank you so much.
By Wendy
Order ran into covid and customs delays, but Jason was very diligent and responsive about communication. Great customer service.
By customer
Jason was fantastic! I just bought my first bike and was struggling to find locking skewers that would fit it (the frame lacks the usual dropout notches). Jason called me back, calmed me down, and walked me through my options - and he was exceedingly warm and friendly despite me being an obviously flustered bike-newbie. I'm grateful he took the time to understand my concerns, and his good attitude made my morning!
By Christin H.
I got speedy and helpful responses to my questions and instant service! I am very impressed with Urban Bike Tech!
By David H.
Shipped and arrived quickly!
By Lisa
Will buy again
By Martin
Customer service has been amazing. They exchanged a couple rounds of emails to help make sure I ordered the correct skewers for my long-tail cargo bike that I modified to have a wider rear hub. Seriously, I wish they sold a greater variety of products so I could buy more of my bike parts from such a helpful company. Shipping has been delayed, but by everything I can tell it's due to national shipping bottlenecks, not because of any delay at the company. The order was sent out very quickly.
By Eric
Excellent service!
By John B.