Prompt and Reliable
Easy to order, prompt shipping and top shelf products that you can trust.
By Jessica
Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
410 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Upstate Elevator is a Vermont-grown, family owned, nationally-loved cannabis company offering you clean, natural ways to elevate your everyday. From CBD to THC and everything in between, our goal is to make feeling good feel better.
Upstateelevator (upstateelevator.com) has 410 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
410 approved reviews, newest moderated first
Easy to order, prompt shipping and top shelf products that you can trust.
By Jessica
I am happy I came across the Upstate Elevator Supply Co website while searching for a CBD oil to treat anxiety. They provide a lot of information about each product and this was really helpful to me in making my decision. I purchased the Full Spectrum CBD MCT Oil Tincture and will purchase again. I have already recommended this company to friends.
By Stephanie
I've been on board with these guys from the beginning and can say they produce a great product that sells well in all our shops. I do miss the personal deliveries from Chris but am also glad that they were too successful to keep that up. A great Vermont company with great products
By The H.
Excellent products at a reasonable price,
By Frank
I never saw a spot to put a discount code and the sale went through. Made a phone call and sent an email asking to adjust the price and no one had the courtesy to even respond let alone adjust the price. Never use this company again.
By Kevin
Response from Upstateelevator· Dec 3, 2018
Hi Kevin, I do apologize for the lack of contact, as I don't have any unread emails in my inbox regarding this issue, but it could have been leftover from our last CS Rep. Would you mind giving me a call and we can get this worked out for you? We are happy to honor any past coupon codes to your order, and assist you in the ordering process over the phone! Our customer service line is 888-640-2155, and my name is Samuel. I hope to speak with you soon to resolve this issue!
I believe in the small business/small farm model for ingredients to be as pure and as effective as Upstate Elevator products! I have been amazed and when I was diagnosed simultaneously with Lyme disease and then a spine issue, the CBD capsules and creme were my only solace in a medical quagmire! I still use the capsules to achieve the best restorative sleep for my immune system and my spine and the creme for times when I have acute pain. I will never buy any CBD products other than Upstate Elevator!
By Christine
Great company, great products!
By Bob
Awesome customer service, better products. Will buy again thank you
By Samantha G.