The taste is just not…
The taste is just not good....especially the Spirit.....
By Kyle P.
Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
410 reviews
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Upstate Elevator is a Vermont-grown, family owned, nationally-loved cannabis company offering you clean, natural ways to elevate your everyday. From CBD to THC and everything in between, our goal is to make feeling good feel better.
Upstateelevator (upstateelevator.com) has 410 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 7 reviews with 2 stars · Clear filters
The taste is just not good....especially the Spirit.....
By Kyle P.
I purchased the 1,000mg CBD oil (Full Spectrum CBD MCT Oil, Natural Flavor) thinking it was the same as my first bottle. However, my first bottle turned out to be lemon flavor with a coconut oil carrier. This is no longer available. The natural flavor tastes so horrible, I cannot use it. Just 1/3rd of an eye dropper left a taste in my mouth so bad I could still taste it the next day. Now I don't know what to do with it or where to go to get something usable.
By G A.
My son won't eat them
By Allison C.
I think that if any one taking this drug for the first time would like to know any possible drug interactions%. Also I meant to order 2bottles of the 30 milligrams and I tried to fix it and thought I did, so for over a hundred and four dollars on a drug I’m afraid to take . And not easy to cut a capsule either. I wish I never ordered them from a website that had no phone number so I could have at least called because I was having trouble trying to get 2 bottles of thirty. I would love if someone could help me. 7814545835. Call any morning at ten. Sure would appreciate it. Debra musto
By Debra M.
I liked the product, but I had difficulty with the website when I tried to reorder (three times). When I sent an email requesting customer support (twice) I didn't hear back from them. Too bad. I liked the product.
By Valued Customer in Northern N.
Response from Upstateelevator· Dec 11, 2018
Hi, Would you mind telling me where you sent your request to? I do not have any unread emails in our customer service inbox, but would be more than happy to help you out! Our CS email is [email protected].
The ONE order that I was able to place, I was very pleased with the products - quality, price point and fast shipping But I’ve since tried to make several orders and the website keeps glitching and not properly putting through the order So I had to give up and order elsewhere
By C G.
Response from Upstateelevator· Dec 4, 2018
Hi, we have been experiencing some site issues in regards to ordering that we are hiring a new developer to tackle, but in the meantime, I have found some workarounds to get orders placed if you would ever like to give me a call directly! Our CS number is 888-640-2155 and I would be happy to help.
I love the product, but was unable to order from the website. The checkout process was very buggy and ultimately did not work.
By Dylan
Response from Upstateelevator· Dec 4, 2018
Hi Dylan, We have been experiencing some checkout issues that are difficult to diagnose and address, but I have personally found a few workarounds to these issues. If you would like to still place an order, I can personally help you out if you call me at 888-640-2155. I look forward to hearing from you!