Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
747 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Are you looking for a reputable online pharmacy you can trust? Read Universal Drugstore reviews here.
Universaldrugstore (universaldrugstore.com) has 747 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
747 approved reviews, newest moderated first
Polite and prompt service
By Richard
Response from Universaldrugstore· Feb 14, 2023
Dear Richard, Thank you for leaving us a review. Your feedback is much appreciated. We are happy to hear about your experience with our service. Please do not hesitate to contact us if you have any questions. We are also available on chat. Thank you for your business.
Quick shipping
By Mag
Response from Universaldrugstore· Feb 14, 2023
Dear Mag, Thank you for leaving us a review. Your feedback is much appreciated. We are happy to hear about your experience with our service. Please do not hesitate to contact us if you have any questions. We are also available on chat. Thank you for your business.
Great fast service. Much improved from when I first started using your service!
By Customer B.
Response from Universaldrugstore· Feb 14, 2023
Dear Bob, Thank you for leaving us a review. Your feedback is much appreciated. We are happy to hear about your experience with our service. Please do not hesitate to contact us if you have any questions. We are also available on chat. Thank you for your business.
never received item, gonna have find another drug store.
By Cheryl L.
Response from Universaldrugstore· Feb 14, 2023
Dear Cheryl, Thank you for leaving us the review. We are sorry to hear that you have had this experience with the order. We have sent you an email to follow up, kindly check on it. We hope that your next transaction will be better. Thank you for your business.
Shipping any product including prescription medications if frustrating these days with product shortages and transportation delays. But UDS is very good about keeping you informed and filling your prescriptions
By Mr. Jerome S.
Response from Universaldrugstore· Feb 14, 2023
Dear Jerome, Thank you for leaving us a review. Your feedback is much appreciated. We are happy to hear about your experience with our service. Please do not hesitate to contact us if you have any questions. We are also available on chat. Thank you for your business.
Usually everyone on the phone is quite helpful. However I spent almost $1,000 on medication and it was supposed to arrive anytime between the 2nd of February and the 20th ,and it's still not here on the 11th. And it does not have tracking! Apparently you have to pay $10 more for that. No one told me. I would have gladly paid that. Seems crazy with something that expensive, not to have Tracking included. The package finally arrived on February 21st, the day after President's day.
By Mary-Margaret B.
Response from Universaldrugstore· Feb 14, 2023
Dear Mary-Margaret, Thank you for leaving your review. We appreciate your feedback. We sincerely apologize that you have not yet received your order. Unfortunately, this is an unusual circumstance which is out of our control. If you do not receive your order please contact us back after the estimated delivery time. Thank you for your business. Please do not hesitate to contact us if you have any questions.
Very knowledgeable of products. Friendly, helpful and easy to work with. 5 out of 5 stars Thanks Jim
By James
Response from Universaldrugstore· Feb 13, 2023
Dear Jim, Thank you for leaving us a review. Your feedback is much appreciated. We are happy to hear about your experience with our service. Please do not hesitate to contact us if you have any questions. We are also available on chat. Thank you for your business.
Courteous and helpful customer service. Fast delivery and the best prices. What more can you ask for!
By Marisa
Response from Universaldrugstore· Feb 13, 2023
Dear Marisa, Thank you for leaving us a review. Your feedback is much appreciated. We are happy to hear about your experience with our service. Please do not hesitate to contact us if you have any questions. We are also available on chat. Thank you for your business.
