Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
747 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Are you looking for a reputable online pharmacy you can trust? Read Universal Drugstore reviews here.
Universaldrugstore (universaldrugstore.com) has 747 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
747 approved reviews, newest moderated first
Great job and follow-up! I always recommend you to friends & family.
By Robert
Response from Universaldrugstore· Mar 3, 2023
Dear Robert, Thank you for leaving us a review. Your feedback is much appreciated. We are happy to hear about your experience with our service. Please do not hesitate to contact us if you have any questions. We are also available on chat. Thank you for your business.
My order finally arrived from the UK for my Premarin. Several calls to Universal Drug Store were always assuring that my order would arrive by February 11. And it did !!! Thank you❤️
By Kathleen
Response from Universaldrugstore· Feb 21, 2023
Dear Kathleen, Thank you for leaving us a review. Your feedback is much appreciated. We are happy to hear about your experience with our service. Please do not hesitate to contact us if you have any questions. We are also available on chat. Thank you for your business.
They sat on an order I needed badly for 2 weeks. I contacted them numerous times. They kept telling me it was going to ship but it never did. Right after placing the order I also got the credit card I used for payment stolen. This company used to be great but now it seems to be broken and worthless. Cancelled the order and my account. AWFUL.
By Jim R.
Response from Universaldrugstore· Feb 21, 2023
Dear Jim, Thank you for leaving us the review. We are sorry to hear that you have had this experience with the order. We have sent you a request to locate your account. We hope that your next transaction would be better. Thank you for your business.
I have been using Universal Drugstore for the past 5 years now, and am always, totally satisfied with their promptness, professionalism, and excellent customer service. I will continue using them throughout the years.
By M. F.
Response from Universaldrugstore· Feb 14, 2023
Dear M. Foster, Thank you for leaving us a review. Your feedback is much appreciated. We are happy to hear about your experience with our service. Please do not hesitate to contact us if you have any questions. We are also available on chat. Thank you for your business.
I received my order way earlier than expected.
By BOBBIE D.
Response from Universaldrugstore· Feb 14, 2023
Dear Bobbie, Thank you for leaving us a review. Your feedback is much appreciated. We are happy to hear about your experience with our service. Please do not hesitate to contact us if you have any questions. We are also available on chat. Thank you for your business.
Customer Service people are always helpful. I am notified when my meds are about to run out.
By Sandra
Response from Universaldrugstore· Feb 14, 2023
Dear Sandra, Thank you for leaving us a review. Your feedback is much appreciated. We are happy to hear about your experience with our service. Please do not hesitate to contact us if you have any questions. We are also available on chat. Thank you for your business.
It is easy to order and my medication arrives in a timely manner.
By Melinda C.
Response from Universaldrugstore· Feb 14, 2023
Dear Melinda, Thank you for leaving us a review. Your feedback is much appreciated. We are happy to hear about your experience with our service. Please do not hesitate to contact us if you have any questions. We are also available on chat. Thank you for your business.
Easy Pezzy to order from Universal Drug!!
By Judi
Response from Universaldrugstore· Feb 14, 2023
Dear Judi, Thank you for leaving us a review. Your feedback is much appreciated. We are happy to hear about your experience with our service. Please do not hesitate to contact us if you have any questions. We are also available on chat. Thank you for your business.
