Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
472 reviews
Unagi ScootersSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Unagi, we pride ourselves on offering the best electric scooter experience. Our scooters combine cutting-edge technology with sleek design, creating a lightweight and powerful ride. Reaching speeds of up to 20 MPH and weighing under 30 lbs, our scooters are the perfect ultra-portable vehicle for city dwellers.With our subscription model for less than $2/day, members enjoy included insurance against theft and damage. We believe in transparent pricing—there are no hidden fees.To make your experience even better, we provide free delivery and pickup services. This ensures that you can start enjoying your Unagi scooter without any hassle and easily return it when you’re done.We aim to create an exceptional and seamless membership experience for our customers. Whether commuting to work, exploring the city, or enjoying a leisurely ride, Unagi scooters offer reliability and style. Join our community today and discover why we’re known for providing the best electric scooter experience!
Unagi Scooters (unagiscooters.com) has 472 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
472 approved reviews, newest moderated first
Customer service is excellent, as is the product and price!
By Lauren G.
Response from Unagi Scooters· Jun 12, 2024
Thank you so much for your kind words! We're delighted to hear that you're pleased with our customer service, product, and pricing. Your satisfaction is our top priority. Happy riding!
Unagi has so much upside. From delivery and great customer service, to great battery life and quick charge, to a sleek stylish looking scooter. Get one while you can. It's the hot ticket item for the summer in Chicago.
By Grant R.
Response from Unagi Scooters· Jun 12, 2024
Thanks for the fantastic review! We're thrilled to hear you're enjoying all the benefits of your Unagi scooter, from our great customer service and quick delivery to the impressive battery life and sleek design.
Fun to ride and easy to assemble. When there was a problem, customer service stepped in with a replacement. I have not been able to ride for a week and counting, so that is the downside.
By Lanita
Response from Unagi Scooters· Jun 12, 2024
Thanks for the great feedback! Ride on.
First time renter but have rode one before and they are so cool. Summer sale gives you your First Two Months FREE, so this is a perfect way to save on this great vehicle and mine will be delivered in 5 business days. I got the cool mint color. Awesome service and product, thank you Unagi! Looking forward to riding this lightweight electric scooter for 4 months for only $89 a month. It will go 25 miles and 20 mph.
By Brendan E.
Response from Unagi Scooters· Jun 12, 2024
Thanks for sharing your experience! We're thrilled to hear you're taking advantage of our Summer Sale with your first two months free. We appreciate your kind words about our service and product. Enjoy your Unagi scooter, with its 25-mile range and 20 mph speed, all for just $89 a month. Happy riding!
I love my unagi. great speed, great range, and customer service. A pleasure to deal with!
By Brian L.
Response from Unagi Scooters· Jun 12, 2024
Thank you so much for your kind words! We're delighted to hear that you love your Unagi and enjoy its great speed, range, and our customer service!
So far I am completely happen with my subscription. The entire experience has been smooth and easy and fast. I live in a country area and this scooter is meant more for the city style. But I take a lot of trips and go a lot of places and this scooter has made things fun and easy. It has helped my enjoy vacations without the hassle of walking everywhere or dealing with traffic. I have three people I am currently trying to persuade to get this scooter because I know they won’t regret it.
By Bruce L.
Response from Unagi Scooters· Jun 12, 2024
Thank you for sharing your experience! We're thrilled to hear that you're happy with your subscription and that the entire process has been smooth, easy, and fast. It's great to know that your Unagi scooter has made your travels more fun and convenient, even in a country area. We're also excited to hear that you're spreading the word and trying to persuade others to join the Unagi community. Sign up for our referral program to earn rewards for spreading the word: https://unagiscooters.com/pages/refer-a-friend/ We appreciate your support and hope you continue to enjoy your rides.
This is my second time subscribing to all access Unagi Scooters and I just want to say that it is one of my favorite things it’s affordable and I like now there’s an option to have a plan that gives you a discount. The summer plan is my favorite where you get your two months free.
By Ari
Response from Unagi Scooters· Jun 12, 2024
Thank you for being a loyal Unagi All-Access subscriber! We're thrilled to hear that you find our service affordable and enjoy the new discount options. Your support means a lot to us, and we hope you continue to enjoy your Unagi rides!
I was spending about $30 to $40 a day on Uber/Lyft, from home to work and back. Since I got my Unagi voyager that’s $150/$200 back in my pocket weekly. It’s a no brainer. Rather, you are subscribing to monthly services or if you just outright purchased it, you are winning. I’m very happy with my purchase and continue to do business with Unagi. Ty guys, for all that you do.
By Mercy M.
Response from Unagi Scooters· Jun 12, 2024
Thank you for sharing your experience! We're thrilled to hear that your Unagi Voyager has helped you save $150-$200 weekly by cutting down on Uber/Lyft costs. It's great to know that you're happy with your purchase and continue to do business with us. We appreciate your support and are here to keep you riding smoothly. Thanks for being a part of the Unagi family!
