Prompt response and details of how to…
Prompt response and details of how to proceed.
By Barbara W.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
122 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Osmo is listed under Pet Stores.
Osmo (uk.osmo-official.com) has 122 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
122 approved reviews, newest moderated first
Prompt response and details of how to proceed.
By Barbara W.
Quick feedback well presented.
By AndrewColtham
I got a response which let me know what was going on
By Jerry S.
Well , if this company had got the question in the beginning correct we wouldn’t be in this position ! I asked if it was 60 inches wide and was told yes It’s! Then waited nearly three weeks for delivery and low and behold it arrived around 50 inches wide , which is not rocket science to know 60 from 50 ,,, but I’ve been in touch and am in the process of either keeping it with 35% discount or returning it ,
By Colin D.
Contact was good. The replyes swift and helpfull. Thanks
By gilad P.
did not take long to confirm who the delivery people were along with explain rea no way to call company
By Rosalind B.
Very good response
By Skjelde Svein A.
Sehr freundlicher und hilfsbereiter Kundendienst. Auch sehr schnelle Bearbeitung.
By Frank S.