Your employes have been great
Your employes have been great. Now that I need to return my purchase I can't get any help! What should I do? My order #OSUS89262 I have sent pictures and answered all of your questions. Tell what I need to do.
By Ken W.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
122 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Osmo is listed under Pet Stores.
Osmo (uk.osmo-official.com) has 122 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 74 reviews with 5 stars · Clear filters
Your employes have been great. Now that I need to return my purchase I can't get any help! What should I do? My order #OSUS89262 I have sent pictures and answered all of your questions. Tell what I need to do.
By Ken W.
Everything was so good. The support team was understanding and verry helpful and solved our issue. We received a leaf blower that was nothing like the one we ordered and they helped us solve the problem without trying to talk us into keeping this one we received. Very friendly and responded so quickly.
By Kristy W.
Good customer service and looking forward to my purchase
By PETER D.
Quick response
By Elaine S.
I ordered a vacuum from this company but changed my mind,I requested my order to be cancelled.I contacted customer service who responded very quickly,I gave the reason why I had cancelled , my refund was paid back into my bank account within 2 days .I am extremely impressed with their customer service.
By Coatessy
Even though I was really annoyed about the order in general, I really would like to thank you for sorting out this problem for me in a very supportive, convenient and unconventional way. Thanks a lot, I appreciate it.
By Ottmar H.
Contacted customer support with a query. Responded almost immediately and allayed all my concerns, First class. Special thanks to George
By Martin S.
Prompt reply and help regarding my query into your dashcam Pro.
By CHRIS M.