Double Order
I changed credit cards and ended up with a double order. I emailed Customer Service and they credited my account immediately and sent me a confirmation. Very pleased with my service.
By Tommy P.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
122 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Osmo is listed under Pet Stores.
Osmo (uk.osmo-official.com) has 122 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
122 approved reviews, newest moderated first
I changed credit cards and ended up with a double order. I emailed Customer Service and they credited my account immediately and sent me a confirmation. Very pleased with my service.
By Tommy P.
The speed, efficiency and outcome of this case was excellent.
By Raf R.
Quick reply to enquiry
By Dennis R.
Fast responses and good product
By C.J. Van der W.
Osmo were so honest and generous in their acceptance of my cancellation... and I am grateful for their understanding of my predicament. This is an unusual phenomenon in this day and age... Many thanx to Osmo!!
By Ali S.
The request and response happened very quickly and much appreciated.
By David
Responded quickly with an update
By Debra M.
Your customer service- which is very important to me- is outstanding. However, the product I purchased through Instagram was not good. I returned it and was immediately refunded. Another plus for customer service.
By Catherine W.