Love the glasses and customer service…
Love the glasses and customer service was great.
By Kimberly R.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,216 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop EyeglassesShop SunglassesExcellent quality prescription eyeglassesUblins established in 2019, our brand has been committed to providing high-quality eyewear products that combine functionality, style, and innovation. We believe that eyewear should not only enhance one's visual experience but also make a unique fashion statement.One of our key strengths lies in our wide range of eyewear collections, catering to various age groups and styles. From classic and sophisticated frames to bold and avant-garde designs, we offer a plethora of options to suit every individual's unique fashion sense. Whether you prefer vintage-inspired frames or modern, minimalist designs, our brand has something for everyone.Premium customer serviceOur brand also prides itself on its exceptional customer service. We believe that every customer deserves personalized attention and a seamless shopping experience. Our knowledgeable and friendly staff are always ready to assist customers in finding the perfect pair of eyewear that not only suits their needs but also complements their unique style.
Ublins (ublins.com) has 1,216 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
1,216 approved reviews, newest moderated first
Love the glasses and customer service was great.
By Kimberly R.
I always buy glasses for my friends and boyfriend on here. They’re truly high quality and they make a perfect birthday and/or holiday gift.
By Hadleigh
I've ordered several frames from here with my exact prescription and you guys always come with the most whimsical and structural sound glasses, I've ever ordered! #HurrayUblins
By Ferris M.
you have awesome frames and your prices are great. stop using fake delivery services. They don't care about our orders.
By Wayne G.
This was my first purchase with Ublins and I'm very satisfied!
By Andrea C.
Fast and made per my instructions. Will definitely buy again
By Alexis S.
Their refund policy is unclear. I thought I would be able to get a store credit because my glasses were too tight, even though their dimensions were the same as my current pair. instead of a straight refund, it ended up being a negotiation via email. I'll never deal with this company again.
By Eric D.
Response from Ublins· Jun 9, 2023
Dear Eric, Thank you for posting this review. We thank every of our customers to give us their precious advice. We have the clear return policy on our website. When we learned the issue about your order, we were trying our best to look for the solution to meet your needs.We sincerely apologize that our solution didn't get your satisfaction. If you don't like the glasses you bought, you can return it for a one time only 100% coupon of production cost or 50% refund. We emailed you about the return details before and are waiting for your response. We are sorry for the inconvenience brought to you. We really hope to hear back from you, so that we may resolve this matter with your satisfaction. Thank you again for your comment.
Love the frames and they came really fast. Definitely ordering again!
By Shawntonya M.