Fast and understanding
Fast and understanding, I am so thakful
By Ana
Response from Velvra· Sep 18, 2026
Hi Ana, This is exactly the combo we want in every interaction. Glad it landed well with you. Thanks for sharing! — The Velvra Team
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
277 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Velvra, we help parents gently cleanse hidden parasites that may be affecting their child's behavior, sleep, digestion, and other unexplained symptoms. Our flagship Complete Cleanse Kit combines ParaHaven's antiparasitic herbs with ParaBinder's zeolite binder. This ensures a smooth, comfortable cleanse for kids. All products are GMP-certified, third-party tested, and backed by our 30-day money-back guarantee.
Velvra (tryvelvra.com) has 277 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
277 approved reviews, newest moderated first
Fast and understanding, I am so thakful
By Ana
Response from Velvra· Sep 18, 2026
Hi Ana, This is exactly the combo we want in every interaction. Glad it landed well with you. Thanks for sharing! — The Velvra Team
Fast, attentive, helpful!
By Kim B.
Response from Velvra· Sep 15, 2026
Hi Kim, Thanks so much for sharing this! Our team is always happy to help. — The Velvra Team
Amazing service
By Winston P.
Response from Velvra· Sep 15, 2026
Hi Winston, Short and sweet, thanks for the kind words. We're here whenever you need us. — The Velvra Team
They quickly helped me cancel an order and process a refund as I still have 3 kits on hand I’m working through! Thanks! The customer service is wonderful!
By Kristine
Response from Velvra· Sep 15, 2026
Hi Kristine, Glad to know the team was able to catch your order in time. Thank you for sharing this! — The Velvra Team
They were super quick to respond and were very helpful.
By Alciona
Response from Velvra· Sep 14, 2026
Hi Alciona, Quick and helpful are what our team aims for in every response. Glad it landed well on you, thanks for the kind words! — The Velvra Team
Thank you Joan from customer service. It took some time but the refund finally showed up.
By Kristine M.
Response from Velvra· Sep 14, 2026
Hi Kristine, We'll make sure Joan sees this. Thanks for sharing! — The Velvra Team
Customer service responded very quickly and resolved my issue fast. They were able to stop a shipment and refund me that day.
By Sarah A.
Response from Velvra· Sep 14, 2026
Hi Sarah, We're glad to know that we were able to chase the order in question. Thanks for sharing! — The Velvra Team
I needed to cancel my subscription and they got back to me quickly, so my account would not be charged. Thank you for over-the-top customer service!
By Michelle B.
Response from Velvra· Sep 11, 2026
Hi Michelle, A quick action to keep the charge off your account is exactly what a cancellation request should feel like. Thanks for sharing! — The Velvra Team