Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
277 reviews
VelvraSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Velvra, we help parents gently cleanse hidden parasites that may be affecting their child's behavior, sleep, digestion, and other unexplained symptoms. Our flagship Complete Cleanse Kit combines ParaHaven's antiparasitic herbs with ParaBinder's zeolite binder. This ensures a smooth, comfortable cleanse for kids. All products are GMP-certified, third-party tested, and backed by our 30-day money-back guarantee.
Velvra (tryvelvra.com) has 277 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
277 approved reviews, newest moderated first
Joan was very helpful and quick to respond. Very thankful for her understanding and effort to help me in my situation.
By Suz
Response from Velvra· Oct 2, 2026
Hi Suz, Joan really sets the bar when it comes to assisting our customers. We'll make sure she sees this; thanks for the kind words! — The Velvra Team
Everyone I corresponded with was helpful, kind and understanding. I felt heard and got the support I needed. Thank you!
By Jessi G.
Response from Velvra· Oct 2, 2026
Hi Jessi, Glad to hear our team was able to deliver and you felt heard. We appreciate you sharing this! — The Velvra Team
Customer service was great and answered back promptly
By Phillis W.
Response from Velvra· Oct 2, 2026
Hi Phillis, Our team aims to be helpful in every interaction, so we're glad this landed well with you. We're here whenever you need us. — The Velvra Team
Kiddo will not take it. Unfortunately the taste is such that it can not be hidden well enough for my kiddo. He's just to picky it seems. Happy to send product back cannot use for him. Update: they did give a partial refund and did not want the products back. Quick customer service.
By Esther J.
Response from Velvra· Oct 1, 2026
Hi Esther, we appreciate you flagging and we don't want you stuck with a product your kid won't use. We see here that you already have a ticket with us. We'll have Erin, our Customer Support Team Lead, jump in to further help. No need to send the product back; we trust the review. — The Velvra Team
I had purchased what I thought was a one time purchase of their products. I did not realize I had clicked subscribe. Once my next round had said it shipped, I immediately contacted the company to get it stopped. The support team was AMAZING to work with. They responded to my email quickly. They were super helpful and stopped it. They reversed the payment on their end. Such great support team to work with.
By JB
Response from Velvra· Sep 29, 2026
Hi JB, Thank you so much for sharing this! We know how stressful it is to see a shipping notice for an order you weren't expecting, so we're really glad we could get it stopped and your payment sorted quickly for you. It truly means a lot to hear you had a great experience with our team. If anything else ever comes up, big or small, just reach out. We're always happy to help. — The Velvra Team
Thank you excellent service
By Yippee
Response from Velvra· Sep 29, 2026
You're welcome! We're glad we could help. We're here if you have questions or need help. — The Velvra Team
They explained how to cancel my subscription, as I only wanted to try their product but not subscribe for endless months of it, currently at least. Very helpful and upfront after I realized it was subscription and not a one-time purchase, thank you.
By Emily E.
Response from Velvra· Sep 29, 2026
Hi Emily, Thank you so much for taking the time to leave this! We totally get wanting to try something first before committing, especially when it's something new for your family. That's exactly how it should be. We're really glad we could clear things up and make cancelling easy for you. No pressure at all. If you ever want to pick things back up down the road, or you just have a question, we're always here. — The Velvra Team
I received a quick response that answered my question.
By Janna
Response from Velvra· Sep 28, 2026
Hi Janna, We're glad we were able to assist you in a timely manner! We will be here if you need us. — The Velvra Team
