trotpets.comReviews of trotpets.com

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3.9/ 5

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850 reviews

trotpets.com3.9Average

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About trotpets.com

THE BEST & LAST PET BOWLS YOU'LL EVER BUYTrot bowls! are a stainless steel silicone mat system with a slow puzzle feeder to ensure any messy or excited eaters have an engaging and mess free eating experience.WHY SLOW FEEDING MATTERSFast eating can lead to pain and discomfort, vomiting, or more serious life-threatening issues like choking or bloat.For the more serious issues, the signs can be obvious. For pain and discomfort, it often goes unnoticed.Our Puzzle Slow Feeder can help excited pets take the time they need to chew their food, leading to better digestion and a more fun and comfortable meal time experienceBRIEF BACKGROUNDTrot Pets is re-opening under NEW ownership and management. We understand that the actions of the past have caused disappointment and distrust, and for that, we are truly sorry. We have taken significant steps to ensure that such actions will not be repeated in the future, and we are dedicated to providing the highest level of service and integrity in all of our dealings with our customers. The Company is no longer accepting pre-orders and all orders will be in stock and ready for immediate delivery.We continue to focus on producing high-quality dog bowls that are both stylish and practical. We have a real passion for creating beautiful products that improve the lives of our dogs and their owners.The company has spent countless hours researching materials and designs, consulting with veterinarians and dog experts, and testing prototypes to ensure that their dog bowls would meet the highest standards of quality and safety. They sourced materials from reputable suppliers and worked with skilled artisans to craft each bowl with care and attention to detail.We are focused on building a brand that resonates with pet owners who share our values. We want you to know that we are more than just a company that sells dog bowls. We are a group of passionate dog lovers and pet owners who care deeply about the health and happiness of all of our pets. We h

trotpets.com (trotpets.com) has 850 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.

Website: trotpets.com
Category: Pet Stores
Listed on The Fair Hearing: 2026

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Jun 14, 2026

MADE IN CHINA and Trot does not respond to concerns

SENT To trot pets on 4-8-26, on 4-16-26 and again 6-14-26 NO RESPONSE From TROTPETS I have purchased water bowls from other providers that are made from stainless steel 304 and it states that on the bottom of their bowls, plus that they are made in the USA. Your slow feeder I purchased does not state it's made from stainless steel 304 but it does state it's made in China! I was under the impression that if it was made of stainless steel 304 it would state that on the product. But being it's made in China makes me feel I do not think my pet is safe. Why is this fact NOT stated on your website that you say it's 304 but it is not on the product and you should mention that it's made in China. If that would have been posted on your site to tell you the truth I would not have purchased the bowl. What proof can a customer get from you regarding the above? I do not recommend their products not only for what I mentioned above but more importantly because I ahve addressed this concern with them 3 times and no response from them. DO NOT BUY UNLESS YOU WANT PRODUCTS MADE IN CHINA and stainless steel 304 is NOT stamped on the product. G A from Illinos

By G. A.

Response from trotpets.com· Sep 24, 2026

Hi there — I'm really sorry we never got back to you. Three messages with no response is not okay, and I apologize. We're a tiny family business (literally a couple of us), which is the honest reason things slip, but not an excuse. On the manufacturing — I hear your frustration about wanting that disclosed upfront. If you send me your order number, I'll make sure we address your concerns directly and get back to you ASAP. And if we can make this right, would you be willing to reconsider your rating? — Trot Pets