Empathic and good resources
Empathic and good resources
By customer
Response from Thriveworks· Oct 10, 2025
We appreciate you taking the time to leave a review!
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
370 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Thriveworks, you can get therapy online & in person. We offer individual therapy (for kids, teens, & adults), couples & marriage counseling, psychiatry by video in many states, and more—and we accept most insurances. Choose your ideal provider and start therapy within 3-5 days.Our licensed providers create personalized treatment plans for challenges like anxiety and depression. Our support team is available with extended hours to help book an appointment, or you can book online.Established in 2008, Thriveworks is a leading mental health provider working to make therapy better for everyone. We provide best-practice care & foster a supportive environment our clinicians can thrive in.
Thriveworks (thriveworks.com) has 370 customer reviews on The Fair Hearing, with an average rating of 2.6 out of 5.
370 approved reviews, newest moderated first
Empathic and good resources
By customer
Response from Thriveworks· Oct 10, 2025
We appreciate you taking the time to leave a review!
Positive energy and friendliness
By deshounn H.
Response from Thriveworks· Oct 10, 2025
Thank you for your review!
Love seeing Abel. He's really helped us.
By Candice C.
Response from Thriveworks· Oct 9, 2025
Hello - We are absolutely thrilled to hear about the positive experience you’ve had with your therapist! Thank you for taking the time to leave a review!
Dr. Brandi Banks is an amazing professional. I wish we had more like her.
By Victor N.
Response from Thriveworks· Oct 9, 2025
Thank you for your amazing review! We are glad to hear about your positive experience with your provider.
I have a great therapist in Evelyn. She lets me talk and just get things off my chest and then gives me her thoughts which is appreciated.
By customer
Response from Thriveworks· Oct 9, 2025
Thank you for sharing your experience- we look forward to continuing to support you!
Alexis is so welcoming and she makes therapy easy and comfortable
By customer
Response from Thriveworks· Oct 9, 2025
Hi there- It's fantastic to hear about your great experience with your therapist! Thank you for taking the time to leave a review!
Unauthorized charge, impossible to reschedule, made an appointment without my consent
By customer
Response from Thriveworks· Oct 9, 2025
Hello- We are sorry to hear about your experience, we genuinely care about our clients' satisfaction, and we're eager to understand the situation better. To protect your privacy and assist you better, please email us directly at [email protected] with your name, phone number, and details of the issue. We appreciate the opportunity to address this further.
I am very pleased with the support & respect received from Susan. She does not judge me but provides suggestions & information for me to put in action.
By Judy S.
Response from Thriveworks· Oct 8, 2025
Hi Judy! We really appreciate you taking a moment to share your thoughts with us. We're delighted that you had a positive experience with your therapist and we're here for you every step of the way.