Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,558 reviews
ThinOpticsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ThinOptics is the home of the revolutionary “Always with You” reading glasses that attach anywhere and go everywhere. Our game-changing readers & reading glasses are incredibly durable, weigh less than a nickel, and are as thin as two credit cards. Along with their equally slim & durable cases, they’ll easily attach to your phone, seamlessly slip into your pocket, and integrate with everyday essentials like your wallet, keychain, laptop & more! These remarkable Vision Solutions are engineered for peak portability and are available as stylish Sunglasses, convenient armless Readers, practical Full Frame Reading Glasses, and beneficial Blue Light Blocking Glasses — so you can be sure you’ll never be without your glasses again.
ThinOptics (thinoptics.com) has 1,558 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
1,558 approved reviews, newest moderated first
Have not received further response from my email. Through your chat, requested status update of a refective item I wanted to return. Ian was able to help me.
By Larry
Response from ThinOptics· Apr 13, 2021
Hello, Larry. Sorry for the inconvenience. Glad to hear that we were able to properly assist you via chat! We are always here to assist you. Miguel, ThinOptics Social
Great customer service!!!
By Ghee Lip O.
Response from ThinOptics· Apr 13, 2021
Awesome feedback, Ghee Lip Ong. Thank you for writing us a review. - Miguel, ThinOptics Social
Angel was helpful and timely in her responses to me. Appreciate her.
By Alexandra M.
Response from ThinOptics· Apr 13, 2021
Hi, Alexandra! Thank you for writing us a review! Happy to hear of your experience with us! - Miguel, ThinOptics Social
I can not imagine anybody leaving a bad review about this product-line or the company itself. I have bought several of these different Thin Optics Models and the quality of the product and service is outstanding. I am writing this today, because Jake from customer service just solved a small issue I was having with my two-year old Brooklyn Readers, and as always, the company is awesome, and Jake is a real pro. Kudos to Thin Optis, and thank you for the great service Jake !
By Greg S.
Response from ThinOptics· Apr 13, 2021
Hi, Greg! Thank you for the wonderful review! We are happy to hear that you love your ThinOptics! We always do our best to provide an awesome customer service. - Miguel, ThinOptics Social
Love the service, nice product and good deals.
By Mat S.
Response from ThinOptics· Apr 13, 2021
Love hearing that from you, Mat! We do offer the best deal possible! - Miguel, ThinOptics Social
I had my ThinOptic glasses for several years when they broke. I remembered that there was a warranty on them for the life of the glasses but I did not know where the receipt was. I used the chat on the website and the customer service person was able to find my purchase history and arrange to send me a free replacement pair of glasses. The whole process was fast and without any hassles! I was very pleasantly surprised. I use my ThinOptic glasses a lot so I was very happy to get the free replacement.
By Nora R.
Response from ThinOptics· Apr 13, 2021
Awesome to hear from you, Nora! Thank you for taking the time and leaving us a review! We love hearing back from you. We do try our best to provide the best customer service experience. - Miguel, ThinOptics Social
Jake helpt me very well. thank you Jake. I orderd 5 glasses. Love them
By Chris
Response from ThinOptics· Apr 13, 2021
You are welcome, Chris! I will be sure to share your feedback with our team! Happy to know that you love your glasses! - Miguel, ThinOptics Social
Very helpful, replaced a broken pair of glasses I purchased like 7 years ago. SO I purchased 2 more and they ordered me a discount on those. I love these glasses!!
By Stephen G.
Response from ThinOptics· Apr 13, 2021
Hi, Stephen! Thank you for your wonderful review! We appreciate hearing from you and we are glad that you love your ThinOptics! - Miguel, ThinOptics Social
