Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,558 reviews
ThinOpticsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ThinOptics is the home of the revolutionary “Always with You” reading glasses that attach anywhere and go everywhere. Our game-changing readers & reading glasses are incredibly durable, weigh less than a nickel, and are as thin as two credit cards. Along with their equally slim & durable cases, they’ll easily attach to your phone, seamlessly slip into your pocket, and integrate with everyday essentials like your wallet, keychain, laptop & more! These remarkable Vision Solutions are engineered for peak portability and are available as stylish Sunglasses, convenient armless Readers, practical Full Frame Reading Glasses, and beneficial Blue Light Blocking Glasses — so you can be sure you’ll never be without your glasses again.
ThinOptics (thinoptics.com) has 1,558 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 52 reviews with 3 stars · Clear filters
Still very prone to scratching. Shipping and delivery were fantastic though.
By CalgaryPete
Response from ThinOptics· Oct 16, 2026
Thank you for taking the time to leave a review! We're thrilled to hear that your order arrived quickly and smoothly. However, we're really sorry to hear that the product is scratching easily. We want you to love your purchase. I will be suret o share your experience with our team.
I like the idea of your "Always with you" no arm readers. I've had 5 clear readers and decided to get some color this time.. I'm very disappointed that I've had these glasses for less than a week and the color is flaking off already. I've included a couple of pictures. I would've thought that maybe they were made with solid pink plastic. And not just painted. I haven't tried the black ones yet. And I would have hoped that $23 a pair for glasses, I wouldn't have to keep replacing them every couple of months. I could go to the dollar store and get 20 pair for the price of one of yours. Could not include a picture
By Karen A.
Response from ThinOptics· Oct 12, 2026
Thank you for sharing your candid feedback, and we apologize for the disappointment. Our colored frames are designed for durability, so having the finish wear off after a few days is definitely a flaw. We hear your frustration regarding the value. We will be sure to work on this with our design team.
I have bought several of your reading glasses. Back when I bought my first ones, the nose piece kept breaking and I got a new pair, and they replaced them for free. Your company changed the style of the nose piece to a different one. They still are breaking and don't last.
By Roy J M.
Response from ThinOptics· Oct 12, 2026
Thank you for your loyalty over the years and for taking the time to share this detailed feedback. We are truly sorry to hear that the redesigned nose piece is still giving you trouble and falling short on durability. Feedback like yours is critical for us to improve, and we are passing your notes directly to our product design team so they can re-evaluate the materials and construction of this piece. We sincerely appreciate you helping us make our products better.
Shipping was too long
By Jerome W.
Response from ThinOptics· Oct 8, 2026
Thank you for sharing your feedback with us. We’re truly sorry for the delay in receiving your shipment. We know how frustrating long shipping times can be. We are actively working with our fulfillment and courier partners to improve our delivery speeds moving forward.
Love the look of these, but they won’t stay on my nose no matter how much I pinch them tighter. Kindly tell me how i can return them.
By Fran W.
Response from ThinOptics· Oct 5, 2026
Thank you for reaching out to us, and we are so sorry to hear that your readers aren't staying comfortably on your nose! Fit is everything when it comes to reading glasses, and we want to make sure you have a seamless experience. Since they aren't working out for you, we would be glad to help you process a return. Our customer support team will send an email directly to the address associated with your order shortly, complete with full instructions and details on how to send them back. Please keep an eye on your inbox, and don't hesitate to reply to that email if you have any questions along the way!
I definitely don't like receiving emails twice a day. The glasses themselves are a great idea. Initially when I bought them they were lifetime warranty. Then I noticed you guys stopped honoring that. I've noticed that these glasses that I purchased only last maybe about 2 months or so and then either the nose piece or the spring breaks. I would also like to see you make slightly stronger lenses. Like a three or three and a half.
By Stan
Response from ThinOptics· Sep 11, 2026
Thank you for sharing your experience with us. We’re sorry to hear about the concerns you’ve raised. We understand how frustrating it can be to receive duplicate emails, and we’ll make sure your communication preferences are adjusted so you only receive the updates you want. Regarding the warranty, our policy has evolved over time, but we remain committed to supporting our customers with replacements and solutions when issues arise. We appreciate your detailed feedback about durability. Breakage of the nose piece or spring after just a few months is not the experience we want for you, and we’ll be glad to assist with replacements. We’ve also noted your request for stronger lenses in higher strengths such as +3.0 or +3.5, and we’ll share this with our product team for consideration in future designs. Your input helps us improve, and we truly value your loyalty to our glasses. Please reach out to our support team so we can arrange a replacement and ensure you’re satisfied moving forward.
They are thin but not comfortable to wear, they don't fit well and slip off very easily. They are not as per photo - I ordered 2 pairs with pink frames but they are just badly printed on colour onto clear frames, not like the sales image at all. I contacted customer service but was refused a return. Returns to USA are at my expense - I am in UK so too expensive.
By Mrs C.
Response from ThinOptics· Jul 16, 2026
Hello. Thank you for sharing your experience with us. I’m truly sorry to hear that the glasses did not meet your expectations in terms of comfort, fit, and frame appearance. We understand how disappointing it must be when the product differs from the sales image and does not feel suitable to wear. I will be sure to share your feedback with our design team.
Like the product. When ordered it appeared they would come in a protective case and did not. Came in thin Styrofoam sleeve.
By Catherine G.
Response from ThinOptics· Jul 10, 2026
Thank you for letting us know about your experience. I’m glad you like the product, but I understand how it could be disappointing to expect a protective case and instead receive only a thin Styrofoam sleeve. Our current packaging for this item is designed to keep the glasses safe during shipping, but it does not include a hard case. We do offer compatible cases separately that provide everyday protection.
