Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
464 reviews
Think EnergySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Think Energy is an energy company with the bright idea to make clean energy simple, easy and affordable for everyone.
Think Energy (thinkenergy.com) has 464 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
464 approved reviews, newest moderated first
Very professional who handled my original call.
By Andrew B.
Response from Think Energy· Aug 28, 2018
Andrew, Thanks for sharing your enrollment experience with us. We're happy to have you as a customer! The Think Energy Team
This company are scammers they go from door to door in Chicago trying to sign people up. I never signed up for these crooks but received a letter from the collection company called McCarthy, Burgess, and Wolff saying I owe a bill that was open last year... I am in the process of disputing these crooks and will be going to court...
By McGee P.
Response from Think Energy· Aug 28, 2018
Hi Paulette, We take these matters seriously and will look into your account. Please send us your contact information, the name on the account, as well as your service address in a private message. We look forward to hearing from you. Sincerely, The Think Energy Team
Faith was very helpful and professional.
By Lucy S.
Response from Think Energy· Aug 28, 2018
Hey Lucy, Thank you for sharing your experience with us. We will be sure to pass your kind words on to Faith! Sincerely, The Think Energy Team
customer service was great & helpful
By Mnd
Response from Think Energy· Jul 27, 2018
Hey there, We appreciate you sharing your experience and are glad to have you as a customer! Thanks, The Think Energy Team
Called to renew my coverage and it was very quick and smooth.
By David
Response from Think Energy· Jul 23, 2018
Hey David, Thanks so much for renewing with us. We love hearing from our loyal customers! The Think Energy Team
I had a little trouble signing up due to deposit concerns-and the security freeze i have on my accounts. Amine customer service - was able to get me thru this and help me to get what i consider to be the best rate available.I work in customer service so i recognize excellent service when I deal with it. Amine was excellent! if the rest of my experience with Thin Energy is as good, I will have no problems with my 24 month account thanks again !!
By Rick B.
Response from Think Energy· Jul 23, 2018
Hi Rick, It's great to hear that Amine was able to assist you with your enrollment! We are glad to have you as a Think Energy customer. Thanks so much for your feedback! The Think Energy Team
My wife and I just signed up for the 24 month plan, so I can only offer this: 1. Very transparent pricing. Contrast the many hucksters offering deceptively low headline rates and outrageously expensive actual costs to the less informed. 2. Lowest legitimate rate I found after much research, from a very reputable international company. Considerably cheaper than the local utility at all usage levels. A particular bargain for consumers of +2000 kWh per month. 3. Quick and simple sign up
By Michael S.
Response from Think Energy· Jul 23, 2018
Hey Michael, We are happy to have you as our customer. We appreciate your feedback! Thank you! The Think Energy Team
great rates and always a fast, simple transaction.
By Michelle
Response from Think Energy· Jul 12, 2018
Hi Michelle - Thanks for taking the time to leave a review! We're excited to have you as our customer. The Think Energy Team
