Got a great promotional offer
Got a great promotional offer! Quick setup and easy transfer def recommend to anybody!
By Robert K.
Response from Think Energy· Oct 9, 2018
Hey Robert, Thanks so much for the recommendation! The Think Energy Team
Friday, November 6, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
464 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Think Energy is an energy company with the bright idea to make clean energy simple, easy and affordable for everyone.
Think Energy (thinkenergy.com) has 464 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
464 approved reviews, newest moderated first
Got a great promotional offer! Quick setup and easy transfer def recommend to anybody!
By Robert K.
Response from Think Energy· Oct 9, 2018
Hey Robert, Thanks so much for the recommendation! The Think Energy Team
The employee was competent & polite.
By Robert P.
Response from Think Energy· Oct 9, 2018
Thanks so much for your feedback, Robert! The Think Energy Team
When someone knocked on my door they blew past an explanation and before I knew it I was signed up with Think Energy. The rates never changed so I never looked twice. As my bills slowly began to increase I started to try and figure out why. Finally I realized I just needed to leave the company and return to AEP. On a side note, the woman I spoke with helping me with my cancellation was extremely polite and helpful. She almost got me to want to stay with the company.
By Michael J.
Response from Think Energy· Oct 1, 2018
Hi Michael - Thank you for providing us with valuable feedback. We are always trying to improve our experience. We're glad that our Account Specialist was extremely helpful. Please keep us in mind for the future. The Think Energy Team
The young man -THINK representative- was very courteous and helpful. He handled the matter in a clear, logical step-by-step procedure. Not only was he able to sign me up for a renewed contract for a fixed rate with THINK Enery but he even gave me a lower rate! The entire process, because it was so clear and orderly, took only a few minutes. Because of this young man, I was very relieved and pleased with my renewal experience.
By Constance K.
Response from Think Energy· Oct 1, 2018
Hey Constance, It's great to hear that Arman was able to assist you with your enrollment! We are glad to have you as a Think Energy customer. Thanks so much for your feedback! The Think Energy Team
I have taken a couple hours to find a plan that I feel is trustworthy. THIS IS IT!! They seem to break it down to brass tacts, they have stated what they mean and will stick by that! Thank You!
By Louise Angel B.
Response from Think Energy· Oct 1, 2018
Hi Louise, Wow! We are pleased that you found the most value in our plan! We appreciate you taking the time to leave a review. Sincerely, The Think Energy Team
Signing up was much easier than prior supplier
By LINDA O.
Response from Think Energy· Oct 1, 2018
Hi Linda, We're happy to hear the enrollment process was seamless! Thanks, The Think Energy Team
The customer service rep was very friendly and helpful.
By Sherry W.
Response from Think Energy· Oct 1, 2018
Sherry, We are happy to have you as our customer. We appreciate your feedback! Thank you! The Think Energy Team
Faith Huff's customer service skills are awesome!
By Guadalupe L.
Response from Think Energy· Oct 1, 2018
Hey Guadalupe, Whoo hoo! We think Faith is awesome, too. Thanks for choosing Think Energy! The Think Energy Team