The rod is great, the service sucked.
The rod is great, absolutely love it and have been debating getting one for some time now. However, the customer support was horrible. I ordered the almost 3 weeks out and was going to use it on a big trip, but got an email from an employee at Wade Co informing me that the rod was out of stock several days after the order was made. I understand COVID is making stuff slower but that was slow, then I was offered to try a different rod or cancel mine, but nobody responded to my email for several days again, then I had to send a follow up email to get any response just to get a one sentence reply with no apologies at all. I expected better from Wade Co and now all I can say is that they offer good rods with horrible customer Service.
By Bradley M.