Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
222 reviews
Badfish Tackle CoSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
A hassle-freeway to discover new premium saltwater tackle each month.
Badfish Tackle Co (badfishsupply.com) has 222 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
222 approved reviews, newest moderated first
My order got lost by the second hand company who sends out there apparel but customer service was extremely helpful and quick which was awesome. Got my package fixed and shipped to me within two days. Only down side was I didn’t get the free dock sauce for ordering on Memorial Day which I was looking forward to trying, but who cares. All in all great service.
By JAMES L.
Great products
By Robert S.
Great towel for our boat- my husbands favorite word!
By Sandi
Love my towel! Great costumer communication!
By Rachel W.
I’ve been receiving duplicate orders for the last 4 months regardless of my attempt to cancel my subscription. In addition the quality and selection has continued to be less than acceptable, more like picking thru the Walmart sales bin and placing it in the box…I just received my duplicate Christmas order of stuff. Not happy with customer service or selection, mostly soft baits and Badfish items
By Val D.
Update: Badfish contacted me and offered return shipping, which I appreciate. Thank you. I ordered the “Kindly wipe your feet” / “ Wipe your f’ing feet” boat deck towel. What I received is not a towel at all. It’s a very thin plastic/ shammy-type material.
By TOM F.
Response from Badfish Tackle Co· Dec 8, 2021
Hi Tom, We are sorry to hear you are not happy with the towel. Our customer service team has emailed you to resolve this issue and hopefully turn you into a fan!
I recently had a horrible customer service experience with this company where one of the employees was rude and patronizing when I had an issue. One of the owners reached out and personally apologized for the experience I had and also sent my dad a free box as an apology which I didn’t even ask for, I was very much certain I wouldn’t purchase with them again after my initial reaction but truly is run by people who care and I’m assuming my situation was a one off! Happy to support them again in the future. I once rated them a 2 and now I’m happy to say my feelings have changed!
By Kelsey
This is hands down the best company of any type. But most definitely the best for fishing gear. The staff reply to emails promptly and go.out of their way to make you happy. I have never dealt with a company with better customer service and pride in what they do. The gear you get monthly is leagues above what the others in the same genre offer.
By Jason H.
