The Tea SpotReviews of theteaspot.com

I have been buying tea from The Tea Spot for years. I love that it’s a women-owned business and that part of the proceeds go to charitable causes. The quality and selection of teas offered by The Tea Spot is amazing! My absolute favorites are Winter Solstice (stay frosty on this one and buy whenever you have the chance - it sells out fast for a reason!) and Morning Mojo, but there’s truly something for everyone. The teas are perfect for a little indulgent care of self, but also always make a great gift. I have never given someone one of these teas as a gift and they did not swoon. The flavor of the teas is incredible. Beyond this, the customer service is top notch. I’ve had a few questions over the years that I’ve been purchasing teas from them, and they are quick to respond, kind and always helpful. Their emails are warm and have a personal touch versus the usual form emails. I cannot recommend this business highly enough.

Very trustfull Service

Talk about amazing customer service! I received my order and an item was mistakenly omitted. I contacted customer service to explain the issue and I received a reply within minutes to apologize and let me know that my product was shipped out immediately along with a free gift of teas(which I am looking forward to trying). I love Tea Spot teas especially Earl of Grey and Lights Out, which I enjoy every evening before bed. Thank you again for the amazing customer service! Happy steeping!

I ordered 100 saches of EARL GREY TEA and all the little bags/sachets were open. I had to take all the dry tea leaves out and put it in a glass container because all the sachets were bad. Be MINDFUL: the DATE THAT i ORDERED IT MIGHT BE INCORRECT because I don’t remember but I’ll go to my emails orders

Their tea is top notch... but more than that, their customer service has been over the top great. When a package arrived damaged, not only did they replace the order quickly, but they included an extra "sorry about that" in the order. Communication was kind, and they are a pleasure to buy from. Highly recommend.

My first contact with The Tea Spot was an order of a screw-on mason jar filter. I do love this item! I had a couple of questions about cleaning it and when I reached out to Customer Service at The Tea Spot, Tracy was extraordinary in her knowledge, enthusiasm and focus with my questions. Since that first contact with The Tea Spot, I have communicated with Tracy a few times. She has been generous with her recommendations and I have ordered a few more items, both wares and teas. The Tea Spot's Blood Orange Smoothie herbal "tea" is fragrant and delicious! This is a tea company who really cares about its customers and I look forward to my further association with them.

I’ve been getting my Tea from The Tea Spot for quite awhile. The organic Black Pu’reh is my favorite. But, I always love a cup of Morning Mojo. The prices are fair, and the quality can’t be beat. I had an issue with my most recent order. It was handled with speed and professionalism. I am a very happy customer.

I’ve bought tea from this company for years. I’ve never been disappointed in the quality of the tea I have received. That’s first. Second, though, they publish all the information, so you know what’s in the tea, where it was sourced, if it was grown organically, etc.. They have a huge assortment of teas, finally, and you can find all the information you need about the best ways to enjoy your purchase.